Field Service Representative (SoCal, LV, TX)

Job Responsibilities

• Provide Technical Support via in-person contact, as well as telephone and E-mail communications (Product, Installation, Site Conditions, Maintenance, etc.).
• Significant amount of troubleshooting and problem solving.
• Conduct Claim Inspections and Technical Evaluations in the field (Involves travel to jobsites throughout the western United States and Western Canada, and potentially outside of North America on rare occasion).
• Submit detailed reports within 48 hours including key observations/facts, photographs, collection of samples and applicable evidence.
• Product Installation of SOFT surface materials (Carpet tile, POWERBOND, broadloom) for trade Shows E.g. NeoCon, Mock-ups, Field Testing, tip sheet videos, etc.
• Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience.
• Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students.
• Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test.
• 50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call.

Requirements

Intermediate to Advanced computer skills (MS Office)

Effective communication skills.

Bi-lingual not required but preferred.

Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom.

Professional, respectful, honest, reliable, strong work ethic desired.

Ability to travel

Qualifications

Intermediate to Advanced computer skills (MS Office)

Effective communication skills.

Bi-lingual not required but preferred.

Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom.

Professional, respectful, honest, reliable, strong work ethic desired.

Ability to travel

Skills

Intermediate to Advanced computer skills (MS Office)

Effective communication skills.

Bi-lingual not required but preferred.

Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom.

Professional, respectful, honest, reliable, strong work ethic desired.

Ability to travel

Benefits

A commitment that Safety is #1

Competitive benefits, pay, and retirement plan options!

Career growth, stability, and flexible work arrangements.

Responsible Manufacturing – Protecting Our Planet for the Future

We utilize renewable energy and a closed loop recycled water process.

We are committed to reducing greenhouse emissions and water consumption.

We are the only flooring company recognized by the Asthma and Allergy foundation.

Pay

N/A

Schedule

N/A