Visitor's Center Supervisor

Description

For over 75 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through various ministries. You are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

Department Detail

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Interviews prospective Visitors Center employees and volunteers
• Trains, schedules and supervises staff and volunteers
• Oversees daily operations of facility, including building maintenance and cleanliness
• Ensures pleasant aesthetics of the Visitors Center and reports interior, exterior maintenance including surrounding grounds of property which comply with BGTC guidelines and standards
• Leads daily devotions for volunteers and staff
• Manages schedules for tour groups through correspondence
• Covers with Guest Group Event Coordinators for use of the Chapel and Guest Group Event special requests
• Records and documents volunteer hours
• Plans and executes annual training for volunteers and staff
• Captures and documents daily donations and coordinates with Finance Manager
• Aid with parking and maintaining golf cart vehicles needed for visitor’s arrivals and departures
• Coordinates and maintains accurate visitor information and prayer recordings for Registration and Intercessory Prayer Departments
• Sets and meets visitor needs, including wheelchair assistance
• Aid in building and managing volunteer teams complying with BGTC guidelines and standards
• Aid in leading tours
• Liaison and communicator for the TVTM ministry
• Plans and executes biannual reviews for part time, associate and volunteer staff

Marginal Duties and Responsibilities

• Other duties as assigned by Human Resources and Visitor’s Center Manager

Job Specifications

• Ability to operate security system, DVD, VCR, projector and other basic office equipment
• Computer literate in Microsoft Office, Word, Excel and Outlook
• Strong social and verbal communication skills, especially one-on-one and in small groups
• Experience managing and motivating volunteers
• Dependable, persistent, results oriented
• Commitment to hospitality and excellence
• Ability to work independently without close supervision
• Detail oriented with excellent time and project management skills
• Ability to analyze and make decisions based on BGTC protocols
• Maintain confidentiality where appropriate

Physical/Mental Demands

• Possesses a full range of motion and is able to walk and stand for extended periods of time
• Ability to lift 35 pounds
• Ability to work under pressure
• Extended daily, evening and weekend hours may be required

Working Conditions

• Conventional office environment

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based. We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).

Skills and Knowledge

• Ability to operate security system, DVD, VCR, projector and other basic office equipment
• Computer literate in Microsoft Office, Word, Excel and Outlook
• Strong social and verbal communication skills, especially one-on-one and in small groups
• Experience managing and motivating volunteers
• Dependable, persistent, results oriented
• Commitment to hospitality and excellence
• Ability to work independently without close supervision
• Detail oriented with excellent time and project management skills
• Ability to analyze and make decisions based on BGTC protocols
• Maintain confidentiality where appropriate

Job Specifications

• Ability to operate security system, DVD, VCR, projector and other basic office equipment
• Computer literate in Microsoft Office, Word, Excel and Outlook
• Strong social and verbal communication skills, especially one-on-one and in small groups
• Experience managing and motivating volunteers
• Dependable, persistent, results oriented
• Commitment to hospitality and excellence
• Ability to work independently without close supervision
• Detail oriented with excellent time and project management skills
• Ability to analyze and make decisions based on BGTC protocols
• Maintain confidentiality where appropriate

Physical/Mental Demands

• Possesses a full range of motion and is able to walk and stand for extended periods of time
• Ability to lift 35 pounds
• Ability to work under pressure
• Extended daily, evening and weekend hours may be required

Working Conditions

• Conventional office environment

Benefits Summary

• Full-Time employees working at least 36 hours per week, are eligible for benefits
• Medical, prescription, dental and vision insurance
• Flexible Spending Account (FSA)
• Long term and short term disability insurance
• Term Life insurance
• 401(k) retirement savings plan
• 10 paid holidays, including 1 floating holiday
• Minimum 12 days of vacation
• 10 sick days