Visitor and Reception Welcoming Agent-(m/f/d) International Organisation Brussels

infeurope S.A. is looking for a multilingual Visitor and Reception Welcoming Agent for an International Organisation in Brussels. This position is ideal for recent graduates seeking a first work experience, particularly those with a background in customer service, reception, tourism, travel, or hospitality. Candidates must be citizens of Member States of the European Union (EU).

Responsibilities

• Welcome and assist visitors in a friendly, professional, inclusive, and multilingual manner.
• Provide information and guidance about the organisation, exhibitions, activities, facilities, and practical visitor services.
• Manage visitor flow and groups, including bookings, arrivals, departures, accessibility needs, and busy periods.
• Support security and operational procedures by explaining visitor rules, reporting incidents, and assisting during emergencies.
• Carry out reception and event duties, including administrative tasks, visitor materials, exhibitions, official visits, and special events.
• Maintain high professional standards through diplomacy, neutrality, teamwork, confidentiality, reliability, and clear handovers at the end of the day.
• Perform other ad hoc services as required.

Requirements

• Customer-oriented, open-minded, and strong communicator.
• Pro-active attitude and politeness.
• Able to give short presentations to visitor groups.
• Fluency in English and French; additional EU language is an advantage.
• Sufficient IT knowledge (Excel, Word, internet, social media tools) to process requests and handle technical equipment.
• Certified First Aid skills are advantageous but not required.

Schedule

Weekly working hours: 9:45 to 18:15, Monday to Saturday (5 days to be worked).

Estimated start date: September 2026.