Concierge Security Officer - Reception

Site Location: Seattle, Washington

Schedule

Set schedule: Monday-Friday, 11:30am-3:30pm (20 hours per week / part time)

Pay

Competitive hourly wage of $28.56 per hour (DailyPay is available for GardaWorld employees)

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Greet and screen visitors, employees, and vendors in a professional, friendly manner
• Monitor and operate multiple security systems (access control, visitor management, alarm systems)
• Issue visitor badges and maintain accurate sign-in/sign-out logs
• Respond to inquiries and direct visitors appropriately
• Monitor entrances/exits and report any suspicious activity or security concerns
• Maintain a clean, organized, and professional front desk area
• Follow all security protocols and emergency procedures
• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Strong customer service skills with a professional, approachable demeanor
• Ability to learn and operate multiple security systems and software platforms
• Reliable and punctual with excellent attendance
• Strong communication skills, both written and verbal
• Ability to remain calm and professional in high-pressure situations
• Prior security or front desk experience preferred, but not required
• Authorized to work in the U.S.
• High School Diploma or GED
• Ability to pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone and computer skills

Security, Military, or Law Enforcement experience is a plus.