Visitor and Event Coordinator

One Federal Solution (OFS) is seeking an experienced Visitor and Event Coordinator to support our Federal Government client in New London, Connecticut. The Visitor and Event Coordinator will coordinate public-facing events, visitor experience activities, front-of-house logistics, scheduling, vendor coordination, and event operations. The ideal candidate will have experience in event planning, hospitality, visitor services, or front-of-house operations and be comfortable supporting a fast-paced public environment, including evening and weekend events. Key Responsibilities Coordinate public programs, events, and recurring operational activitiesDevelop event schedules, run-of-show documents, layouts, and logistical plansCoordinate physical event setup, transitions, and teardownServe as an on-site point of contact during evening and weekend eventsCoordinate visitor flow and help manage competing event and daily operational schedulesSupport crowd control, accessibility, safety, and facility requirementsCoordinate and oversee third-party event vendorsMaintain event and institutional calendarsTrack authorized event costs, vendor invoices, and cost-allocation documentationCollect and analyze visitor surveys and feedbackTranslate visitor feedback into actionable improvements to the guest experienceSupport frontline guest-service activities and staff preparationCoordinate complex events involving multiple internal and external stakeholders Qualifications & Requirements Bachelor's degree in Hospitality Management, Public Relations, Marketing, or a related fieldTwo (2) to four (4) years of experience in event planning, hospitality, or front-of-house museum operationsProficiency with Microsoft Office, event registration systems, and scheduling softwareExperience managing visitor flow, crowd control, and ADA accessibility considerationsExperience sourcing, coordinating, and supervising third-party event vendorsFamiliarity with fire codes, occupancy restrictions, safety regulations, or similar event requirementsExperience collecting, tracking, and utilizing visitor or customer feedbackExcellent customer service, organizational, communication, and problem-solving skillsAbility to remain composed in fast-paced public-facing environmentsAbility to support evening and weekend eventsMust be able to successfully complete required Federal background and suitability screening Highly Desired Qualifications Experience coordinating complex, multi-stakeholder eventsExperience supporting senior-level, military, Government, or protocol-sensitive eventsStrong attention to event layouts, physical setups, and presentationExperience within a museum, cultural institution, public attraction, or similar environment About One Federal Solution One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.