Visiting Design Strategist, OPHS IHDD

About the role

The Institute of Healthcare Delivery Design (IHDD) is part of the Office of Population Health Sciences (OPHS), which sits within the Office of the Vice Chancellor for Health Affairs (OVCHA) at UIC. IHDD applies human-centered design to healthcare delivery to break down barriers to accessing quality healthcare and to make healthcare systems, services, and experiences that "fit" people and enhance lives. The Design Strategist works on teams to define and prioritize problems and solution areas, create and test concepts, prototype and pilot concepts, and ultimately, implement changes and innovations.

Responsibilities

• Project Scoping: Assists more senior designers with writing and costing of proposals and with project planning.
• Client Stakeholder Engagement: Helps create, execute, and analyze stakeholder research and alignment activities.
• Design Research: Executes, organizes, and analyzes design research.
• Synthesizes design research to create strategies for efficiencies and innovation.
• Creates communication materials to convey strategy to project sponsors and stakeholders.
• Develops concepts, prototypes, and/or pilot.
• Develops and produces communication materials to disseminate concept, prototyping and piloting results.
• Models and encourages a culture of care, collaboration, and constant learning at IHDD.

Requirements

• Master’s degree in Human Computer Interaction, Social Sciences, or related field plus a minimum of 1 years’ relevant work experience (e.g., in service design, design research, design strategy, professional services consulting, etc.) OR Bachelor’s degree in design, Human Computer Interaction, Social Sciences, or related field plus a minimum of 3 years’ relevant work experience (e.g., in service design, design research, design strategy, professional services consulting, etc.)
• Has experience doing team-based project work.
• Excellent verbal communication and written communication skills.
• Excellent problem-solving skills.
• Well-organized and self-motivated.
• Thrives in a collaborative, multi-disciplinary work environment.
• Strong interpersonal skills that reflect courtesy, diplomacy, and a collaborative approach.
• Able to flex easily between working collaboratively with teammates, taking direction and executing on tasks, and being self-directed on project work when necessary.
• Proficiency with visual design tools (e.g., Adobe Creative Suite, Figma, Sketch, etc.) and Microsoft Office programs required.

Qualifications

• Minimum qualifications: Master’s degree in Human Computer Interaction, Social Sciences, or related field plus a minimum of 1 years’ relevant work experience (e.g., in service design, design research, design strategy, professional services consulting, etc.) OR Bachelor’s degree in design, Human Computer Interaction, Social Sciences, or related field plus a minimum of 3 years’ relevant work experience (e.g., in service design, design research, design strategy, professional services consulting, etc.)
• Preferred qualifications: Have experience doing team-based project work in a professional work setting. Professional work experience translating conceptual thinking into concrete, actionable outputs preferred.

Skills

• Proficiency with visual design tools (e.g., Adobe Creative Suite, Figma, Sketch, etc.) and Microsoft Office programs required.

Benefits

This position is intended to be eligible for benefits. These include Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.