Principal Design Strategist

User-centered design

Your mission: User-centered design. Apply different tools and methodologies required for the problem, timing, and context. Be transparent and mentor colleagues across stages of the design process.

Exploration and curiosity

Prepare and lead research efforts aligning teams and converging on a common product and service vision. Include others and motivate with curiosity, a constant interest to learn, and default to doing.

Culture and advocacy

Be a representative of design and user advocate within Schneider Electric. Promote our digital ecosystem, strengthen the brand, and form a unified experience.

Systems thinking

Expand and adjust perspectives to understand the problem space. Empathize with users and colleagues and appreciate a diversity of inputs.

Data driven

Know how to use and analyze qualitative and quantitative data in decision making. Design interactions that empower users with information and collect data as a natural part of the experience.

Experience

• 12 years of experience as a designer
• Bachelor’s degree in a design field, human-computer interaction, fine arts, or equivalent experience
• Examples of regular collaboration across business functions
• Strong research portfolio that demonstrates user-centered design approach & process, systems thinking, emphatic storytelling, and delivered user & business insights
• Experience creating design research plans, executing, synthesizing, and communicating findings in relation to desired business outcomes and experience quality
• Demonstrated abilities in interviewing, on-site ethnography, and activity-based methods such as content mapping, card sorting, and prototype feedback
• Exceptional abilities to communicate complex information in written, visual, and verbal forms
• Customer-facing experience facilitating workshops with subject matter experts and business leaders

Skills

• Flexibility and comfort with ambiguity, ill-defined problem spaces, and highly complex domains & organizations
• Fluent written and spoken English
• Master’s degree in human-computer interaction, psychology, design strategy
• Experience working with enterprise or industrial software products
• Familiarity with Figma & Figjam, Dovetail, Maze design tools
• Documenting best practices, building research playbooks, and mentoring others
• Engagement in design communities and building design culture