Vision Center Manager
) 5. Pay information (hourly wage range $25.50 - $38.50, performance bonuses, Regional Pay Zone) 6. Benefits (health, financial, PTO, Live Better U, etc.) 7. There's also some company values/culture content (Respect the Individual, Act with Integrity, Serve our Customers, Strive for Excellence) - this could be a "Culture & Values" or similar section 8. There's some application/recruiter info (verified LinkedIn, careers site, no cost to apply) - this is application instructions, should be removed per rules 9. Drug-free workplace policy - boilerplate, remove 10. EEO/scam warning boilerplate - remove The job title is not given explicitly but appears to be an Optical Department Manager or similar. The page already shows it, so I shouldn't repeat as heading. I need to use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But only include sections with real content.
Let me map:
- "About the role" could be a brief intro paragraph from the position summary
- "Responsibilities" for the long list of duties
- "Requirements" for minimum qualifications
- "Qualifications" for preferred qualifications (or combine with requirements)
- "Benefits" for the benefits section
- "Pay" for the compensation info
- "Schedule" - not mentioned, so omit
- "Skills" - not explicitly listed as a separate section, but some skills are embedded in responsibilities
The position summary starts with "Leads department sales growth..." - that's responsibilities. There's no separate "About the role" prose paragraph, but I could create a short intro from the first sentence.
The responsibilities are a long list of bullet points. I'll convert to - .
Minimum qualifications are three options - I'll list them as bullet points.
Preferred qualifications: one bullet.
Pay: hourly range $25.50 - $38.50, performance bonuses, Regional Pay Zone.
Benefits: health (medical, vision, dental), financial (401k, stock purchase, company-paid life insurance), PTO (including sick leave, parental, family care, bereavement, jury duty, voting), other (disability, discounts, military leave pay, adoption/surrogacy reimbursement), Live Better U education benefit.
Culture/values: Respect the Individual, Act with Integrity, Serve our Customers, Strive for Excellence - these are company values, could be a "Culture & Values" section.
Location: fold into a short
at the end or beginning.
Now, I must not include headings with filler. Only include sections with real content.
Let me structure:
About the role
Leads department sales growth through effective merchandising, pricing accuracy, inventory oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with customer needs, community demographics, and local economic patterns.
Responsibilities
- Monitors competitive pricing and adjusts strategies to strengthen market relevance and achieve financial targets.
- Uses sales data to identify opportunities, refine merchandising tactics, and drive continuous improvement in revenue performance.
- Encourages team engagement in store and builds connections with stakeholders to enhance departmental visibility and long-term impact.
- Leads community outreach efforts to promote optical services, expand brand presence, and strengthen local relationships.
- Represents the optical department in both community programs and internal business initiatives that support organizational goals.
- Sets and upholds high service standards to ensure the prompt, accurate resolution of customer inquiries and concerns.
- Leads lifestyle consultations and recommends visual solutions with clear guidance on product and features that will fill customer needs under appropriate supervision.
- As permitted by scope-of-practice requirements, oversees precise eyewear measurements, fittings, adjustments, and contact lens education, maintaining safety and accuracy under applicable optometric supervision.
- Ensures the confidentiality of customer information and maintains accurate, compliant documentation, including HIPAA and safety protocols.
- Manages quality assurance processes, resolves complex optical and patient issues under applicable optometric supervision, and maintains equipment calibration, cleanliness, and readiness.
- Leads, coaches, and develops the optical team through hiring, training, performance management, and recognition.
- Fosters a collaborative and inclusive culture grounded in accountability, engagement, and continuous development.
- Assigns duties strategically to optimize workflow, elevate skills, and ensure operational excellence.
- Supports certification pathways, encourages skill advancement, and ensures the timely renewal of credentials.
- Ensures apprentice opticians have sponsorship in accordance with state requirements and provides clear development pathways.
- As permitted by scope-of-practice requirements, oversees the accuracy of all optical measurements, including pupillary distance, position of wear, and multifocal/progressive lens parameters under applicable optometric supervision.
- Ensures the consistent use of manual and digital tools.
- Ensures the high-quality execution of frame adjustments, repairs, and final eyewear inspections (including prism verification) under applicable optometric supervision.
- Leads troubleshooting efforts for non-adapt cases, under applicable optometric supervision, and coordinates communication with labs, suppliers, and optometrists regarding job status, product updates, and corrective actions.
- Directs eyewear and contact lens order processing, trial lens inventory control, and adherence to equipment calibration and maintenance protocols under applicable optometric supervision.
- Monitors equipment performance, guides troubleshooting, and coordinates repairs or replacements to maintain uninterrupted clinical operations.
- Supports OD optometric services by overseeing appointment scheduling workflows, pre-testing procedures, contact lens insertion and removal documentation accuracy, and payment collection for doctor or telehealth services under contracted optometric services where permitted.
- Promotes the utilization of new and existing optical technologies to improve accuracy, efficiency, and customer experience.
- Oversees Vision Center operations by ensuring compliance with HIPAA, optical regulations, company policies, and safety protocols.
- Builds and maintains effective working relationships with Independent and/or Associate Optometrists (IOD/AOD).
- Analyzes operational and performance reports to drive performance improvements.
- Manages inventory, shrink prevention, and asset protection activities.
- Maintains audit-ready standards, quality assurance processes, and operational excellence.
- Provides OD office support where permitted and patient intake support for optical and optometric services, including appointment coordination, insurance verification, payment collection, and maintenance of patient records in compliance with HIPAA and company policies.
- Supports clinical operations by performing basic optometric pre-testing and recording results under the guidance of the Optometrist.
- Obtains required licensure in licensed/registration states within the timeframe required to complete state-mandated training hours plus an additional 3 months to obtain licensure, whichever is longer, in accordance with state regulations.
- Obtains certification in non-licensed states within 15 months.
- Monitors and ensures associates maintain required licenses, registrations, certifications, and continuing education requirements.
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Requirements
- Option 1: Completion of 2 or more years of college.
- Option 2: 1 year's retail experience and 1 year's supervisory experience.
- Option 3: 2 years' general work experience, including 1 year's optical experience and high school diploma, GED, or equivalent.
- Meets eligibility requirements to work in the Vision Center, including minimum age of 18, certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
Qualifications
- Experience with insurance processing and electronic health records.
Pay
The hourly wage range for this position is $25.50 - $38.50. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location.
Benefits
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid by Walmart.
Culture & Values
- Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
- Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company.
- Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information; balances short- and long-term priorities.
- Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
Primary location: 177
at the end or beginning. Now, I must not include headings with filler. Only include sections with real content. Let me structure:
About the role
Leads department sales growth through effective merchandising, pricing accuracy, inventory oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with customer needs, community demographics, and local economic patterns.
Responsibilities
- Monitors competitive pricing and adjusts strategies to strengthen market relevance and achieve financial targets.
- Uses sales data to identify opportunities, refine merchandising tactics, and drive continuous improvement in revenue performance.
- Encourages team engagement in store and builds connections with stakeholders to enhance departmental visibility and long-term impact.
- Leads community outreach efforts to promote optical services, expand brand presence, and strengthen local relationships.
- Represents the optical department in both community programs and internal business initiatives that support organizational goals.
- Sets and upholds high service standards to ensure the prompt, accurate resolution of customer inquiries and concerns.
- Leads lifestyle consultations and recommends visual solutions with clear guidance on product and features that will fill customer needs under appropriate supervision.
- As permitted by scope-of-practice requirements, oversees precise eyewear measurements, fittings, adjustments, and contact lens education, maintaining safety and accuracy under applicable optometric supervision.
- Ensures the confidentiality of customer information and maintains accurate, compliant documentation, including HIPAA and safety protocols.
- Manages quality assurance processes, resolves complex optical and patient issues under applicable optometric supervision, and maintains equipment calibration, cleanliness, and readiness.
- Leads, coaches, and develops the optical team through hiring, training, performance management, and recognition.
- Fosters a collaborative and inclusive culture grounded in accountability, engagement, and continuous development.
- Assigns duties strategically to optimize workflow, elevate skills, and ensure operational excellence.
- Supports certification pathways, encourages skill advancement, and ensures the timely renewal of credentials.
- Ensures apprentice opticians have sponsorship in accordance with state requirements and provides clear development pathways.
- As permitted by scope-of-practice requirements, oversees the accuracy of all optical measurements, including pupillary distance, position of wear, and multifocal/progressive lens parameters under applicable optometric supervision.
- Ensures the consistent use of manual and digital tools.
- Ensures the high-quality execution of frame adjustments, repairs, and final eyewear inspections (including prism verification) under applicable optometric supervision.
- Leads troubleshooting efforts for non-adapt cases, under applicable optometric supervision, and coordinates communication with labs, suppliers, and optometrists regarding job status, product updates, and corrective actions.
- Directs eyewear and contact lens order processing, trial lens inventory control, and adherence to equipment calibration and maintenance protocols under applicable optometric supervision.
- Monitors equipment performance, guides troubleshooting, and coordinates repairs or replacements to maintain uninterrupted clinical operations.
- Supports OD optometric services by overseeing appointment scheduling workflows, pre-testing procedures, contact lens insertion and removal documentation accuracy, and payment collection for doctor or telehealth services under contracted optometric services where permitted.
- Promotes the utilization of new and existing optical technologies to improve accuracy, efficiency, and customer experience.
- Oversees Vision Center operations by ensuring compliance with HIPAA, optical regulations, company policies, and safety protocols.
- Builds and maintains effective working relationships with Independent and/or Associate Optometrists (IOD/AOD).
- Analyzes operational and performance reports to drive performance improvements.
- Manages inventory, shrink prevention, and asset protection activities.
- Maintains audit-ready standards, quality assurance processes, and operational excellence.
- Provides OD office support where permitted and patient intake support for optical and optometric services, including appointment coordination, insurance verification, payment collection, and maintenance of patient records in compliance with HIPAA and company policies.
- Supports clinical operations by performing basic optometric pre-testing and recording results under the guidance of the Optometrist.
- Obtains required licensure in licensed/registration states within the timeframe required to complete state-mandated training hours plus an additional 3 months to obtain licensure, whichever is longer, in accordance with state regulations.
- Obtains certification in non-licensed states within 15 months.
- Monitors and ensures associates maintain required licenses, registrations, certifications, and continuing education requirements.
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Requirements
- Option 1: Completion of 2 or more years of college.
- Option 2: 1 year's retail experience and 1 year's supervisory experience.
- Option 3: 2 years' general work experience, including 1 year's optical experience and high school diploma, GED, or equivalent.
- Meets eligibility requirements to work in the Vision Center, including minimum age of 18, certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
Qualifications
- Experience with insurance processing and electronic health records.
Pay
The hourly wage range for this position is $25.50 - $38.50. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location.
Benefits
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid by Walmart.
Culture & Values
- Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
- Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company.
- Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information; balances short- and long-term priorities.
- Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
Primary location: 177