Vision Center Manager
Role Summary
The (USA) Vision Center Manager leads the department to achieve sales growth through strategic merchandising, pricing accuracy, and inventory management. This role involves forecasting trends, aligning product assortments with customer needs, and monitoring competitive pricing to meet financial goals. The manager oversees operational excellence, team development, and compliance with regulatory standards while fostering strong community relationships to enhance brand presence. Additionally, the position ensures high service standards, supports clinical operations under optometric supervision, and drives continuous improvement to deliver exceptional optical services and customer experiences.
About the Team
The Vision Center team is dedicated to delivering exceptional optical services through expert leadership and collaboration. This team focuses on driving sales growth, maintaining high service standards, and ensuring operational excellence. Members work closely with optometrists and stakeholders to provide accurate eyewear solutions, manage inventory, and uphold compliance with safety and privacy protocols. The team fosters continuous development by supporting training, certification, and skill advancement. Together, they promote a professional environment that prioritizes customer satisfaction, quality assurance, and effective communication to enhance the Vision Center’s impact within the community and the organization.
Responsibilities
- Lead sales growth through effective merchandising, pricing accuracy, and inventory management aligned with customer needs and local market trends.
- Forecast sales trends and adjust product assortments to optimize financial performance and market relevance.
- Manage quality assurance, equipment maintenance, and compliance with safety and regulatory standards.
- Oversee team hiring, training, performance management, and development to ensure operational excellence.
- Foster strong relationships with stakeholders and community partners to enhance brand presence and customer engagement.
- Ensure accurate eyewear measurements, fittings, and adjustments under applicable supervision.
- Monitor operational reports to identify improvement opportunities and drive continuous performance enhancements.
Qualifications
Minimum Qualifications:
- Option 1: Completion of 2 or more years of college.
- Option 2: 1 year's retail experience and 1 year's supervisory experience.
- Option 3: 2 years' general work experience, including 1 year's optical experience and high school diploma, GED, or equivalent.
- Meets eligibility requirements to work in the Vision Center, including minimum age of 18, certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
Preferred Qualifications:
- Experience with insurance processing and electronic health records.
Benefits
- Competitive pay and performance-based bonus awards.
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U: Walmart-paid education benefit program for full-time and part-time associates.
Pay
The hourly wage range for this position is $27.00 - $40.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location.
Primary Location: 1860 E MAIN ST, OTHELLO, WA 99344-1578, United States of America