Virtual - Senior Outbound Business Sales Representative

About the role

Responsible for generating monthly sales through outbound cold calling or lead generation, which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Responsibilities

• Consistently meet and exceed sales goals, including high close ratios, incrementally higher revenue, and multi-product business solutions sell-in.
• Focus on new acquisition in the small and medium business segment, including advanced product sales.
• Prepare sales documentation for advanced products; collaborate with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.
• Assist sales customers digitally via chat to complete transactions using the web portal interface; manage multiple chat sessions simultaneously.
• Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.
• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
• Sell Comcast Internet, Voice, and TV services to small and mid-sized businesses, both new and existing customers.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Manage the customer through lead generation, pipeline management, organization, effective communication, and strong listening skills.
• Consult with business customers on their business applications, solicit referrals for potential new prospects, and close web leads.
• Regular, consistent, and punctual attendance. Must be able to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• Highly organized with the ability to quickly learn and adapt to change.
• Basic understanding of Excel.
• Strong verbal, written, and presentation (video) communication skills.
• Strong product knowledge and technical skills.
• High level of integrity.
• Ability to manage a longer sales cycle and funnel management.
• Fiber and advanced voice experience preferred.
• CRM pipeline management strongly preferred.
• Mobile sales experience preferred.
• Sales experience required.
• High School Diploma or GED.
• 5-7 years of relevant work experience.

Skills

• Customer-focused
• Persuasion
• Critical thinking
• Communication
• Professional integrity

Pay

National Pay Range: $15.00 USD - $29.68 USD per hour.

• Illinois Pay Range: $15.94 USD - $26.12 USD
• Colorado Pay Range: $16.88 USD - $27.31 USD
• Hawaii Pay Range: $19.69 USD - $24.93 USD
• Washington DC Pay Range: $21.57 USD - $27.31 USD
• Maryland Pay Range: $17.82 USD - $27.31 USD
• Minnesota Pay Range: $16.88 USD - $24.93 USD
• New York Pay Range: $17.82 USD - $29.68 USD
• Washington Pay Range: $16.88 USD - $28.49 USD
• New Jersey Pay Range: $18.75 USD - $28.49 USD
• Vermont Pay Range: $17.82 USD - $23.75 USD
• Massachusetts Pay Range: $18.75 USD - $28.49 USD
• Virginia Pay Range: $16.88 USD - $27.31 USD
• Maine Pay Range: $16.88 USD - $23.75 USD
• California Pay Range: $16.88 USD - $27.60 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Targeted Commission: $16.83. Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Benefits

Comcast provides best-in-class benefits to eligible employees, including:

• Comprehensive benefits designed to support physical, financial, and emotional well-being.
• Personalized options and expert guidance to meet individual needs.
• Most sales positions are eligible for commission under applicable plans, while most non-sales positions are eligible for bonuses.