VIRTUAL - Senior Business Sales Representative - SMB

About the role

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Responsibilities

• Deliver consistently high close ratios, higher revenue and multiple product business solutions
• Meet/exceed sales targets & quotas by generating sales from inbound calls; follow-up with potential customers to sell Business Services products or services to small and mid-size businesses
• Utilize knowledge of the latest products and services to promote the sale of bundled products and provide the optimal solution for the customer as well as articulate benefits of our products over other products
• Stay abreast of competitive landscape and emerging technologies to best position Business Services in the marketplace
• Identify improvement areas through a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers
• Lead customers through a consultative process to best meet their communication needs
• Ensure Client Relationship Management (CRM) software is accurate and up to date on daily basis
• Manage the customer relationship from initial call through close, to resolve on the first call or escalate appropriately
• Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems and other changes introduced into the sales channel
• Deliver best-in-class customer experience and represent Business Services in a professional and courteous manner to prospects and customers
• Keep up to date on product knowledge, industry information, and competitive landscape
• Regular, consistent and punctual attendance; must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Qualifications

• Sales experience required
• High School Diploma / GED
• 2-5 years relevant work experience

Preferred experience

• MS Suite
• Microsoft Dynamics
• MS Teams Proficiency
• Salesforce
• MS Outlook Proficiency
• Comcast Business Advanced Business Solutions
• Billing Tools
• Inbound/Outbound Call Center
• Dedicated Internet Sales

Skills

• Client Relations
• Sales
• Teamwork
• Scheduling
• Communication

Pay

National Pay Range: $12.69 USD - $28.34 USD. Targeted Commission: $13.22. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan. Salary varies by location; specific ranges are provided for multiple states. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.