Virtual Patient Safety Technician

Position Responsibilities

• Monitor multiple patients simultaneously via Artisight AI-enabled camera system in a centralized monitoring station within the hospital or secure remote location.
• Recognize and respond to unsafe patient behaviors such as attempts to exit bed, remove medical devices, or leave the room.
• Verbally redirect patients using two-way audio communication, when appropriate.
• Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.
• Maintain continuous visual monitoring to ensure patient safety, documenting events per policy.
• Work in partnership with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.
• Report changes in patient condition or unsafe behaviors promptly to the care team.
• Document all significant observations, interventions, and communications in the monitoring software or EMR, as required.
• Operate and troubleshoot Artisight virtual monitoring equipment.
• Respond to AI-generated alerts and focus observation accordingly.
• Ensure cameras are positioned appropriately for maximum visibility and privacy compliance.
• Participate in ongoing competency training and technology updates.

Qualifications

• CPR Certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• High School Diploma or equivalent is preferred.
• CNA, PST, Medical assistant, Monitor technician, or Patient Care experience preferred.
• Prior healthcare and patient sitting experience preferred.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retail plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!