Virtual Patient Companion

About the role

The Virtual Patient Companion role at Dignity Health in Phoenix, AZ, involves continuous monitoring of high-risk patients across multiple CommonSpirit Health facilities. The primary responsibility is to ensure patients are interacting safely and appropriately, identifying any circumstances that could impact their ongoing safety and care.

Responsibilities

• Execute vital patient monitoring from the CommonSpirit Health Care Base using live, non-recorded streaming video equipment.
• Proactively identify and assess signs of patient agitation, safety concerns, and inappropriate interactions with medical devices.
• Immediately notify bedside clinical staff of urgent changes in patient condition or behavior requiring direct intervention.
• Maintain effective and professional communication with patients, colleagues, and onsite care teams.
• Accurately document observations, actions taken, and any adverse events or concerns following established protocols.
• Adhere to all safety protocols and established procedures to ensure continuous patient safety and maintain optimal viewing conditions.

Requirements

• High School Graduate General Studies or High School GED General Studies.
• Three (3) years experience in direct patient care, recent experience preferred (e.g., CNA, MA, LVN, etc.).

Preferred

• One (1) to Three (3) years Recent acute and subacute healthcare setting preferred.

Benefits

CommonSpirit Health offers a generous benefit package, including medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefits, and more. For more information, please visit our Total Rewards page.