Virtual Medical Assistant (Remote)

Job Overview

Key Responsibilities

• Managing patient scheduling, including booking, confirming, and rescheduling appointments.
• Handling incoming patient enquiries via phone, email, and secure messaging platforms with the utmost professionalism and empathy.
• Maintaining and accurately updating patient information within Electronic Health Record (EHR) systems.
• Assisting with medical billing processes, including verifying insurance information and processing claims.
• Transcribing medical dictations, patient notes, and other clinical documentation.
• Coinciding with pharmacies to manage prescription refills and enquiries.
• Providing general administrative support to clinicians and healthcare providers.
• Ensuring strict adherence to patient confidentiality and data protection regulations.

Qualifications And Experience

• Proven experience as a Medical Assistant, Medical Secretary, or in a similar healthcare administration role.
• A strong understanding of medical terminology, clinical procedures, and healthcare regulations.
• Proficiency in using Electronic Health Record (EHR) and practice management software.
• Exceptional communication skills, both written and verbal.
• Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a remote setting.
• A high level of discretion and a strong commitment to maintaining patient confidentiality.
• A reliable high-speed internet connection and a dedicated, private home office space.
• Certification as a Medical Assistant (e.g., CMA, RMA) is highly desirable.

Benefits

In addition to a competitive annual salary of $92,000 - $108,000 USD, Beyond International Group is proud to offer a supportive and forward-thinking work environment. We are dedicated to the professional growth of our employees and provide opportunities for continuous development within an innovative and collaborative culture.