Virtual Field Representative - Remote
EVERSANA · Philadelphia, PA · 1 mo ago
RemoteRemoteSalesFull-time
We need to output HTML fragment with sections only where there is real specific content. Remove boilerplate, navigation, EEO, etc. Keep job description content.
We need headings: for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
From posting:
- There's a paragraph about EVERSANA (company description) maybe "About the role"? Actually that's about company. Could be "About the role" or maybe we can treat as "About the role". The instruction: do NOT repeat the job title as a heading. The page already shows it. So we can have a section "About the role" with description of role? The posting includes "Job Description The Virtual Field Representative will be responsible..." That's the role description. So we can put that under
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
From posting:
- There's a paragraph about EVERSANA (company description) maybe "About the role"? Actually that's about company. Could be "About the role" or maybe we can treat as "About the role". The instruction: do NOT repeat the job title as a heading. The page already shows it. So we can have a section "About the role" with description of role? The posting includes "Job Description The Virtual Field Representative will be responsible..." That's the role description. So we can put that under About the role
with paragraphs.
- Responsibilities: there is "Essential Duties And Responsibilities" with a list of duties. So we can have Responsibilities
with - items.
- Qualifications: there is "Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:" with bullet-like list (though not bullet). We can extract each line as
- . So
Qualifications
with list.
- Skills: maybe we can combine with qualifications? The posting includes many skill items within qualifications. Could create a Skills section separate? But we have qualifications already covering skills. The instruction: prefer few substantive sections over many thin ones. So maybe we keep Qualifications and not separate Skills.
- Benefits: there is a paragraph: "EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs." That's benefits. So we can have Benefits
with - items.
- Pay: there is mention of "competitive hourly compensation" but not specific numbers. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state competitive hourly compensation, lucrative bonus potential etc. That's compensation info, but not a specific range. However "competitive hourly compensation" is a statement; is that enough? The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state compensation (hourly, bonus). So we could include Pay section with that statement. But we also have Benefits section covering many benefits; Pay could be separate for compensation details. However we might combine Pay and Benefits into one Benefits section? The instruction says prefer few substantive sections over many thin ones. So maybe we combine compensation and benefits into Benefits section. But they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation and benefits, so we could have either Pay or Benefits. Since we already have Benefits, we could incorporate compensation details there. That would avoid a thin Pay section.
- Schedule: not mentioned. So omit.
- Additional sections like "About the role" we have.
We need to remove boilerplate: the initial fluff about EVERSANA being Great Place to Work etc. That's generic company description; maybe we can keep as part of About the role? But it's not specific to the role. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company overview may be considered substantive? It's generic but maybe we should keep it as part of About the role? However the instruction says "Prefer a few substantive sections over many thin ones." The company overview is not specific to the role but is part of the posting. Could be considered "About the role" or maybe we could omit as it's boilerplate? It's not navigation/legal/EEO etc. It's about the company mission. Might be considered substantive but not role-specific. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it. Where to put? Could be a section "About EVERSANA" but we only allowed headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could put it under About the role (makes sense). So About the role will include both company overview and role description.
Now we need to extract responsibilities list.
From "Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:" then a list of items separated by periods? Let's parse:
- Complete assigned disease state and product training, upon approval, within required timeframes to set the standard s, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
- Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
- Partner with existing Vertex employees to build and execute business plans.
- Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data. Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
- Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
- Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients.
- Expected to achieve call activity and adherence goals; as well as brand performance objectives set forth by the Client
- Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
- Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement
- Comply with all company, PDMA, compliance and regulatory policies and guidelines
- Work independently from "remote" home office
- Cultivate assigned virtual territory & be accountable for measurable results
- All other duties as assigned
We need to turn each into
- . Ensure we keep the content exactly.
Now qualifications list:
"MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required."
Then lines:
- Bachelor's degree from an accredited college or university
- 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
- Pain experience is preferred
- Launch experience is a plus
- Strong sales aptitude on a highly competitive markets, documented sales results, and a rich understanding of the total office call
- Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed
- Excellent communication & rapport building skills
- Ability to learn complex medical topics, adhere to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
- Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
We need to keep each as
- . Some lines have weird phrasing; keep as is.
Now benefits list: from sentence: "EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs."
We can break into items:
- competitive hourly compensation
- lucrative bonus potential
- paid time off
- company paid holidays
- excellent training
- employee development programs
- 401-k plan with an employer match
- comprehensive employer benefits including medical, dental, and vision insurance
- other valuable programs (maybe "a whole host of other valuable programs") but we can keep as "other valuable programs".
We'll create
- for each.
Now About the role section: combine company overview paragraph(s) and role description.
Company overview paragraphs: Starting from "At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA."
Then role description: "Job Description The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for Client’s products. Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage current office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features of assigned products as well as addressing questions and concerns to ensure appropriate therapeutic use. Furthermore, they will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Vertex programs, pharmacy, and insurance landscapes."
We'll combine into one or two paragraphs under About the role.
Now we must not include boilerplate like "Additional Information Patient Minded - I act..." etc. That's values; maybe we could consider as part of About the role? But it's more like company values. Could be considered substantive but not role-specific. However it's not navigation/legal/EEO. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Where to put? Could be under About the role as well, maybe as a separate paragraph. But we already have a lot. Could add after role description.
But the "Additional Information" includes list of values: Patient Minded, Client Delight, etc. Also includes fraud warning, EEO, etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our team is aware of recent fraudulent job offers..." is scam-warning boilerplate; we must remove that. Also EEO statements etc. So we need to filter out those.
Thus we keep only the values list? The values list is part of "Additional Information" but not boilerplate. It's like core values. Might be okay to keep. However the section also includes fraud warning and EEO etc. We'll need to remove those lines.
Thus we keep:
- Patient Minded - I act with the patient’s best interest in mind.
- Client
Qualifications
with list. - Skills: maybe we can combine with qualifications? The posting includes many skill items within qualifications. Could create a Skills section separate? But we have qualifications already covering skills. The instruction: prefer few substantive sections over many thin ones. So maybe we keep Qualifications and not separate Skills. - Benefits: there is a paragraph: "EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs." That's benefits. So we can haveBenefits
with- items. - Pay: there is mention of "competitive hourly compensation" but not specific numbers. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state competitive hourly compensation, lucrative bonus potential etc. That's compensation info, but not a specific range. However "competitive hourly compensation" is a statement; is that enough? The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state compensation (hourly, bonus). So we could include Pay section with that statement. But we also have Benefits section covering many benefits; Pay could be separate for compensation details. However we might combine Pay and Benefits into one Benefits section? The instruction says prefer few substantive sections over many thin ones. So maybe we combine compensation and benefits into Benefits section. But they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation and benefits, so we could have either Pay or Benefits. Since we already have Benefits, we could incorporate compensation details there. That would avoid a thin Pay section. - Schedule: not mentioned. So omit. - Additional sections like "About the role" we have. We need to remove boilerplate: the initial fluff about EVERSANA being Great Place to Work etc. That's generic company description; maybe we can keep as part of About the role? But it's not specific to the role. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company overview may be considered substantive? It's generic but maybe we should keep it as part of About the role? However the instruction says "Prefer a few substantive sections over many thin ones." The company overview is not specific to the role but is part of the posting. Could be considered "About the role" or maybe we could omit as it's boilerplate? It's not navigation/legal/EEO etc. It's about the company mission. Might be considered substantive but not role-specific. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it. Where to put? Could be a section "About EVERSANA" but we only allowed headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could put it under About the role (makes sense). So About the role will include both company overview and role description. Now we need to extract responsibilities list. From "Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:" then a list of items separated by periods? Let's parse: - Complete assigned disease state and product training, upon approval, within required timeframes to set the standard s, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages - Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs. - Partner with existing Vertex employees to build and execute business plans. - Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data. Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area. - Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups. - Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients. - Expected to achieve call activity and adherence goals; as well as brand performance objectives set forth by the Client - Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed - Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests - Provide feedback and recommendations to team leadership on areas and opportunities for improvement - Comply with all company, PDMA, compliance and regulatory policies and guidelines - Work independently from "remote" home office - Cultivate assigned virtual territory & be accountable for measurable results - All other duties as assigned We need to turn each into
- . Ensure we keep the content exactly. Now qualifications list: "MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required." Then lines: - Bachelor's degree from an accredited college or university - 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis - Pain experience is preferred - Launch experience is a plus - Strong sales aptitude on a highly competitive markets, documented sales results, and a rich understanding of the total office call - Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed - Excellent communication & rapport building skills - Ability to learn complex medical topics, adhere to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes - Aptitude and confidence to converse with physicians, as well as all levels of medical office staff - Stable internet connection adequate to support voice over VoIP calls and virtual call platforms We need to keep each as
- . Some lines have weird phrasing; keep as is.
Now benefits list: from sentence: "EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs."
We can break into items:
- competitive hourly compensation
- lucrative bonus potential
- paid time off
- company paid holidays
- excellent training
- employee development programs
- 401-k plan with an employer match
- comprehensive employer benefits including medical, dental, and vision insurance
- other valuable programs (maybe "a whole host of other valuable programs") but we can keep as "other valuable programs".
We'll create
- for each. Now About the role section: combine company overview paragraph(s) and role description. Company overview paragraphs: Starting from "At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA." Then role description: "Job Description The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for Client’s products. Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage current office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features of assigned products as well as addressing questions and concerns to ensure appropriate therapeutic use. Furthermore, they will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Vertex programs, pharmacy, and insurance landscapes." We'll combine into one or two paragraphs under About the role. Now we must not include boilerplate like "Additional Information Patient Minded - I act..." etc. That's values; maybe we could consider as part of About the role? But it's more like company values. Could be considered substantive but not role-specific. However it's not navigation/legal/EEO. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Where to put? Could be under About the role as well, maybe as a separate paragraph. But we already have a lot. Could add after role description. But the "Additional Information" includes list of values: Patient Minded, Client Delight, etc. Also includes fraud warning, EEO, etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our team is aware of recent fraudulent job offers..." is scam-warning boilerplate; we must remove that. Also EEO statements etc. So we need to filter out those. Thus we keep only the values list? The values list is part of "Additional Information" but not boilerplate. It's like core values. Might be okay to keep. However the section also includes fraud warning and EEO etc. We'll need to remove those lines. Thus we keep: - Patient Minded - I act with the patient’s best interest in mind. - Client