Virtual Client Information Officer (vCIO)

Responsibilities

• Act as a strategic advisor, aligning client technology with business goals.
• Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders.
• Ensure client environments are secure, scalable, and optimized for performance and growth.
• Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
• Build and maintain strong client relationships, serving as the primary point of contact and escalation.
• Mentor internal team members and foster collaboration across departments.
• Identify gaps and partner with technical teams to scope and prioritize initiatives.
• Ensure alignment with industry best practices and regulatory requirements.

Requirements

• 5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
• Promised success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
• Strong business acumen with the ability to align technology with business strategy.
• Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
• Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
• Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
• Highly organized, detail-oriented, and self-motivated with minimal supervision.
• Must be able to pass a background check and hold a valid U.S. driver's license.

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Paid Holidays
• PTO
• 401K
• Bonuses

About the Role

Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Schedule

Full-time

Pay

$80,000 - $120,000 annually