VIP Host | Casa Neos

Responsibilities

• Attract new VIPs to our venues.
• Go out and visit restaurants and clubs happening around us.
• Keep relations with the management of hotels and other restaurants/night clubs.
• Maintain current VIP guest database.
• Ensure VIP guests are correctly hosted.
• Work hand in hand with the venues management.
• Accompany VIP outside our venues when necessary.
• Knows and acknowledges all VIPs by name.
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly and courteous service.
• Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition.
• Positively handle guests requests and accept feedback with grace and humility.
• Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).

Requirements/Qualifications

• A minimum of 3-5 years of experience in high volume elevated dining restaurant in a major metropolitan market.
• Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms.
• Must be detail oriented and possess effective communication and written skills.
• State complaint food handling certificate.
• Must have computer knowledge (Excel, Windows, etc.).
• Ability to multi-task.
• Must be a team player and possess strong leadership abilities.
• Self-motivated and performance driven.
• Professionalism and courtesy.
• Remain in stationary position for up to 8 hours throughout work shift.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Punctuality and regular and reliable attendance.
• Effective communication, written and interpersonal skills.
• Time management skills.
• Compute basic arithmetic.
• Ability to comprehend and follow recipes.
• Maintain confidentiality of company information and recipe data.
• Physical Demands And Work Environment: General office assignments-(typing), which lends itself to repetitive motion. Sitting in a stationary position for several hours within the day.