ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)

About the role

The ViiV Healthcare Director, Learning & Development, Field Reimbursement (FRM) will lead training for the FRM team in the US HIV market. This includes developing and executing a training plan, creating an onboarding program for new FRMs/FRDs, and consulting with brand trainers on implementation training processes.

Responsibilities

• Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.
• Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients.
• Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights.
• Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team.
• Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working.
• Create training materials from initiation to approval, following the appropriate approval process.
• Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles.
• Manage external partner relationships.
• Maintain appropriate and accurate records of training.

Requirements

This role requires professionals with the following skills:

• Bachelor’s Degree
• Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry
• Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution
• Personal engagement, project management and presentation skills

Preferred Qualifications

• Training Experience
• Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application
• Leadership Experience
• MBA or graduate degree
• Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact
• Proven experience and acumen in coaching and motivating others
• Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry
• Proven success actively participating and leading in matrix team environments
• Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders

Benefits

ViiV Healthcare offers a comprehensive benefits program including:

• Comprehensive benefits program
• Equal Opportunity Employer
• Transparency requirements