ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)
ViiV Healthcare is a global specialty HIV company, the only one 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in its unrelenting commitment to being a trusted partner for all people living with and affected by HIV. The company aims to think, act, and connect differently through a focus on education and treatment for HIV, delivering breakthroughs in treatments, care solutions, and community support. ViiV goes beyond medicine by developing sustainable community programs and improving access to care, with a goal to eradicate HIV/AIDS.
About the role
As the Director of Learning & Development for Field Reimbursement (FRM), you will lead training initiatives, including the development and execution of training plans for the FRM team in the U.S. HIV market. This role involves creating and leading onboarding programs for new FRMs/FRDs, developing sustainment training for the existing team, and consulting with brand trainers on implementation processes. This position offers an opportunity to help further reduce the impact of HIV on individuals and communities while advancing your career.
Responsibilities
- Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.
- Partner across the FRM team to develop and deliver training consistent with brand strategy, preparing the reimbursement team to meet customer and patient needs.
- Understand the intricacies of customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights.
- Design customized training that connects reimbursement behaviors with the application of knowledge and skills to optimize insights and maximize team effectiveness.
- Influence, connect, and lead across a matrix of stakeholders to ensure training alignment, optimization, and reflection of appropriate ways of working.
- Create training materials from initiation to approval, following the appropriate approval process.
- Optimize training across platforms (virtual and in-person) using adult learning principles.
- Manage external partner relationships.
- Maintain accurate records of training.
Requirements
- Bachelor’s Degree.
- Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry.
- Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution.
- Strong personal engagement, project management, and presentation skills.
Qualifications
Preferred Qualifications:
- Training experience, particularly in adult learning principles and designing training plans to optimize learning, retention, and application.
- Leadership experience, including coaching and motivating others.
- MBA or graduate degree.
- Experience developing training plans to reinforce reimbursement skills and concepts for organizational impact.
- Proven experience in matrix team environments.
- Working knowledge of HIV disease state and products.
- Demonstrated leadership behaviors, strategic thinking, and interpersonal skills.
- Strong formal and informal communication skills, with the ability to present effectively to large groups and leaders.
Skills
- Building Capability
- Business Acumen
- Change Management
- Coaching
- Data to Insights
- Digital Fluency
- Facilitation
- Scientific Literacy
Benefits
All ViiV employees receive the same comprehensive benefits program as GSK employees. For more details, visit the GSK US Benefits Summary.
Why ViiV Healthcare?
ViiV Healthcare is the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. Guided by its mission to leave no person living with HIV behind, ViiV combines expertise in research, manufacturing, policy, and community engagement to push boundaries in HIV treatment and care. The company offers a fast-paced, diverse, and inclusive work culture where employees are driven to make a difference. As part of GSK, ViiV provides access to a proud history of resources and employee benefits, fostering an environment where everyone can belong and thrive.