Video Teller

About the role

At Summit Credit Union, we're not just about transactions—we're about transformation. We're looking for a passionate individual to join our team as a Video Teller.

Responsibilities

• Be the friendly face (via video!) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.
• Hit service and sales goals with the help of structured training and coaching.

Requirements

• A high school diploma or equivalent.
• At least one year of customer service or sales experience.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.
• Bilingual in Spanish is a bonus!

Qualifications

• Passionate about helping people and making their day better.
• Ability to work independently and as part of a team.
• Effective communication and problem-solving skills.

Skills

• Customer service skills.
• Basic computer skills, including Microsoft Office.
• Multi-factor authentication knowledge.

Benefits

• Excellent health insurance.
• Student Loan Payback.
• Tuition reimbursement.
• 401K with match.
• Career development opportunities.
• Excellent PTO, plus paid volunteer time and holidays.

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to accommodate your needs.

Benefits

• Health insurance.
• Student Loan Payback.
• Tuition reimbursement.
• 401K with match.
• Career development opportunities.
• Excellent PTO, plus paid volunteer time and holidays.