Video Technician

Brite Ideas is a 30+ year old company delivering audio-visual technical services and equipment for live and virtual events across entertainment, corporate, non-profit, educational, and art center organizations. We are one of Southern California’s top audio-visual technical production companies for meetings and events, known for our knowledgeable, passionate, and performance-driven team.

About the role

The Video Technician is a hybrid Operations and Production role responsible for advanced video equipment preparation, quality control, and maintenance in the warehouse, as well as serving as a lead technician and operator on live productions. This role ensures video systems are properly built, tested, configured, and show-ready prior to deployment, and executed safely and professionally onsite. Approximately 50% of the time is spent in the warehouse, with the remaining 50% on live events leading video crews and supporting show execution.

Responsibilities

• Video Warehouse Operations & Equipment Preparation (Approx. 50%)
  • Pull, prepare, configure, and QC video equipment per project pull sheets and technical specifications.
  • Perform detailed quality control on:
    • LED panels and modules
    • LED processors (Novastar, Brompton, etc.; firmware updates)
    • Cameras (Blackmagic, Sony, PTZ)
    • Video switchers (ATEM, Christie)
    • Projection systems (Epson, Christie, Panasonic)
  • Assist with video engineering tasks and rack configuration, including:
    • Routers, converters, playback systems
    • Fiber, SDI, HDMI, CAT6, and power cabling
  • Build and test LED walls, including tile QC, module swaps, alignment checks, and signal verification.
  • Configure processors and basic system settings under department standards.
  • Diagnose signal flow issues and troubleshoot faulty cables or connectors.
  • Build and repair SDI, CAT6, and video cable assemblies.
  • Document gear issues and escalate advanced repairs as needed; work with outside vendors to complete repairs.
  • Maintain accurate scanning, tracking, and documentation within Flex Rental Solutions.
  • Ensure all equipment is labeled, staged, packed, and transport-ready; load and unload trucks safely.
• Live Event Execution & Crew Leadership (Approx. 50%)
  • Serve as Video Technician onsite, leading small video crews as assigned.
  • Build and deploy LED walls, projection systems, camera packages, and switching systems.
  • Run, label, terminate, and test video, fiber, and data cabling onsite.
  • Lead video load-in and load-out workflows under TD supervision.
  • Lead truck unloads and loads onsite.
  • Operate video switchers, playback systems, or camera shading as assigned.
  • Assist with camera builds, signal routing, and system configuration.
  • Perform onsite troubleshooting of signal, routing, LED, or projection issues.
  • Maintain a professional presence and safety-first approach during all productions.
  • Provide clear communication to the TD and Production leadership regarding system status and risks.
• Technical Director Support
  • Under the direction of a Technical Director, assist with system configuration and signal routing strategy.
  • Support camera switching and show calling execution.
  • Provide input on LED wall mapping and processor setup.
  • Help identify system risks and recommend solutions.
  • Support troubleshooting of advanced signal flow or networking issues.

  This role does not independently serve as the Technical Director unless explicitly assigned.

• Cross Department & Operational Support
  • Collaborate with Audio, Lighting, and Rigging teams for integrated system deployment.
  • Assist Warehouse Specialist – Video during peak prep cycles.
  • Support Drivers and Logistics during gear staging and return.
  • Participate in departmental meetings and safety initiatives.
  • Maintain shop cleanliness, organization, and documentation standards.
• Adhere to the B.I. Values (The B.I. Way):
  • Respect: Be considerate of oneself, one another, the team, clients, vendors, venues, and equipment.
  • Service: Exceed expectations. Be the problem solver. Be a partner, not just a vendor.
  • Integrity: Ensure actions are consistent with words. Earn trust through dedication, responsibility, consistency, honesty, and truthfulness.
  • Creativity: Passion for tough problems and new challenges. Strive to be clever, original, inventive, and cutting edge.
  • Growth: Value contributions, reward fairly, and develop employees to their fullest potential. Provide leadership opportunities for career aspirations.
  • Attitude: How we tackle problems, work with clients, or interact with one another is as important as what we create.

Requirements

• Experience & Education
  • High school diploma or GED required.
  • Minimum 3 years of professional experience in video production, AV systems, or live event environments.
  • Experience with LED wall systems, video switching, and signal flow required.
  • Working knowledge of Novastar, Brompton, Blackmagic, ATEM, Analog Way, Christie, Epson, or similar systems preferred.
  • Experience in both warehouse prep and onsite execution is strongly preferred.
  • Flex Rental Solutions experience is preferred.
• Knowledge, Skills & Abilities
  • Strong understanding of video signal flow and system integration.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to build, configure, and troubleshoot LED and projection systems.
  • Excellent mechanical and technical aptitude.
  • Ability to lead small crews onsite without formal supervisory authority.
  • Strong organizational and documentation accuracy.
  • Ability to stay focused and maintain composure in stressful or time-sensitive situations.
  • Proficiency with Microsoft Office (Outlook, Excel, Word); ability to learn Flex or similar systems.
  • Ability to adapt to changing operational needs with a proactive, solutions-oriented approach.
  • Ability to occasionally work overtime, evenings, and weekends.

Working Conditions & Physical Requirements

• Work Environment

  This position is split between a warehouse environment and on event show sites, which may be indoors or outdoors and exposed to weather conditions, dirt, or dust.

• Physical Demands
  • Occasional periods of sitting with frequent periods of standing, walking, bending, reaching, climbing, and balancing.
  • Must be able to lift, carry, and exert force up to 75 pounds occasionally.
• Vision & Hearing
  • Must be able to distinguish colors, use close vision for computer screens/documents, and use distance vision with depth perception and spatial awareness for safety.
  • Must be able to hear sufficiently to understand conversations and listen for safety precautions.
• Noise

  The noise levels in the work environment are usually moderate but may increase to loud levels during large production gear or equipment moves.

Benefits

• Competitive salary
• Medical, dental, vision, voluntary and additional life insurance, critical illness, accident, and short-term disability insurance
• Generous paid time off, including sick, vacation, and holiday shutdown
• 401K and profit sharing
• Monthly business expense stipend(s)