Video Team Operator
About the role
Process video alarm signals quickly, accurately and professionally.
Provide a high level of detail through the ticketing process.
Learn and use new software to complete multiple tasks.
Responsibilities
- Process video alarm signals quickly, accurately and professionally.
- Provide a high level of detail through the ticketing process.
- Learn and use new software to complete multiple tasks.
Requirements
- 1+ year of customer service experience strongly preferred.
- Strong attention to detail is a must.
- Must be able to type, write, and speak English.
- Must be able to use technology efficiently for an extended amount of time.
- Minimum of 16 working hours per week.
Qualifications
- Preferred Experience (but Not Required):
- 1 Year of phone customer service.
- 1 Year of security experience.
- Bilingual is a plus.
Skills
- Customer service experience.
- Attention to detail.
- Technology proficiency.
Benefits
- Comprehensive health benefit plans.
- 401(k) retirement plan with company contribution.
- Inclusive parental leave.
- Wellbeing and lifestyle perks.
- Generous PTO.
Pay
$14.50 an hour with the ability to grow with us.
Schedule
Position is in-office.
Company Information
Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
What's in it for you?
- Competitive compensation and opportunities to share in our success.
- Comprehensive health benefit plans to support you and your wellbeing.
- 401(k) retirement plan with company contribution.
- Inclusive parental leave designed to support all parents and caregivers.
- Wellbeing and lifestyle perks to support personal growth, connection, and balance.
- Generous PTO so you can recharge, give back, and take care of what matters most.
EEO Statement
Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law. Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.