Video Specialist - PTE US - Remote

Responsibilities

• Cook up and facilitate virtual meetings, live streams, and presentations.
• Coordinate virtual meetings for clients (sometimes simultaneously).
• Respond to all virtual communication in a timely and professional manner.
• Escalate issues as needed; learn and apply solutions in the future.
• Proactively engage with the team and jump in to support others as needed.
• Client-facing, highly professional customer service.

Qualifications

• Education: Degree educated preferred.
• Required Skills:
  • Ability to work virtually without interruptions.
  • Reliable internet connection and working computer.
  • Excellent interpersonal communication in fluent English.
  • Strong collaboration & listening skills.
  • Tech-savvy.
  • Ability to multi-task.
  • Proactive with a positive attitude.
  • Adaptable to change.
  • Critical thinking / analytical skills.
  • Outstanding customer support skills.
• Additional Skills:
  • Experience with Zoom and Microsoft Suite (Teams).
  • Previous work or virtual meetings from home experience desired.
  • Flexible work schedule.
• Mandatory for Training and Executing:
  • Mandatory for Training and Executing: Hardwired internet in addition to WiFi access (50 mbps or higher) with video and audio capability.
  • We highly recommend a PC over a Mac due to required security compliance software.