Victim Specialist Non-Indian Country

Current FBI employees are ineligible to apply if serving under the same conditions as those advertised, including the same appointing organization, type of position, grade, duty location, and type of appointment.

About the Role

The Federal Bureau of Investigation (FBI) is seeking to hire Victim Specialists for locations in the San Francisco Field Office and its resident agencies. Relocation may be required. Victim Specialists assist individuals who have suffered direct physical, emotional, or financial harm as a result of being identified as a victim of a federal crime. Services are provided for a wide range of violations, including but not limited to violent crime, civil rights violations, cybercrime, and white-collar crime.

Victim Specialists provide information on victimization, crime prevention, legal rights and protections, the criminal justice process, and referrals for services. Responsibilities include crisis intervention, establishing physical and emotional safety, conducting needs assessments, and empowering victims to make informed choices about possible courses of action.

Locations

• San Francisco, CA
• Concord, CA
• Fortuna, CA
• Monterey Bay, CA
• Oakland, CA
• Palo Alto, CA
• San Jose, CA
• Santa Rosa, CA

Applicants may choose up to 3 location preferences when applying.

Responsibilities

• Provide direct assistance services to victims of violent crime, including crisis intervention, needs assessments, and action plans for immediate and ongoing support.
• Ensure FBI adherence to the Attorney General Guidelines and adoption of best practices for victim assistance.
• Maintain involvement with local agencies that provide services to federal crime victims through outreach or membership on multidisciplinary teams.
• Develop and implement trainings and presentations related to victim concerns and coordinate with federal, state, local, tribal, and territorial law enforcement, health, social services, schools, and advocacy organizations.
• Respond to highly emotional and potentially volatile situations, including crime scenes and agencies assisting victims.
• Be available on call 24/7, including after-hours and weekends, to respond to victim needs.

Requirements

• Must be a U.S. citizen.
• Must have (or be able to obtain) a valid driver’s license.
• Must be able to obtain a Top Secret-SCI clearance.
• Travel will be required for victim assistance, special deployments, and conferences/training.

Physical Demands

• Work is generally sedentary but may involve driving short and long distances, standing for extended periods, and working at crime scenes.
• May involve dealing with highly emotional or angry individuals.

Work Environment

• Partially office-based, but also requires presence at crime scenes and agencies assisting victims.
• Involves long hours and repeated exposure to the injury and psychological trauma of victims.
• May require 24/7 on-call availability, including after-hours and weekends.

Qualifications

Applicants must meet the following basic requirement:

• A Bachelor’s degree (or higher) in behavioral or social science, or a related discipline such as Criminal Justice, Social Work, Counseling, Human Services, Psychology, Sociology, Victimology, or Gender and Women Studies.
• OR a combination of education and experience that provided knowledge equivalent to a major in one of the behavioral or social sciences.
• OR four years of appropriate experience demonstrating knowledge equivalent to a major in the field.

Selective Placement Factor: Applicants must possess a minimum of 3 years of full-time work experience providing direct services to victims of violent crimes, severe trauma, acts of terrorism, or fraud.

Specialized Experience

GS-11: At least one year of specialized experience equivalent to the GS-9 grade level, including:

• Collaborating within a law enforcement, prosecutorial, or victim services agency to provide crisis intervention resources to victims of violent crime.

GS-12: At least one year of specialized experience equivalent to the GS-11 grade level, including:

• Collaborating within a law enforcement, prosecutorial, or victim services agency to provide crisis intervention resources to victims of violent crime.
• Maintaining relationships with local, state, and federal agencies and victim assistance organizations to ensure adequate emergency resources and partner engagement.
• Assisting with the development and implementation of educational or training activities related to victims of crime.

Education Substitution

• GS-11: Education may substitute for specialized experience if the applicant has a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in a relevant field.
• GS-12: Education may not substitute for specialized experience.

Foreign education may be used if it is comparable to that received in an accredited U.S. educational institution.

Competencies

Applicants must demonstrate the following competencies in their resume:

• Collaboration
• Interpersonal Ability
• Leadership
• Organizing and Planning
• Communication
• Behavioral and Social Sciences Knowledge
• Flexibility/Adaptability

Pay

• GS-11: $93,358.00 - $121,371.00 per year
• GS-12: $111,896.00 - $145,468.00 per year

Selectees may be eligible for a recruitment incentive of up to 20%, or for eligible current federal employees, a relocation incentive of up to 20%. Eligibility for relocation incentives requires a change in residence and assignment to a worksite at least 50 miles from the prior worksite. Employees must sign a written service agreement to complete a specified period of employment at the new duty station. Recruitment and relocation incentives cannot be combined.

Additional selections may be made from this announcement to fill positions with substantially similar duties, responsibilities, and qualifications within the same division.

Schedule

Working hours vary based on division needs. Victim Specialists are required to be on call, including after-hours and weekends.