Victim Advocate II

About the role

Under close supervision, performs service work of considerable difficulty by providing crisis and court assistance to victims of crime, and performs related duties as assigned.

Responsibilities

• Provides trauma-informed advocacy services for program participants.
• Answers crisis calls, aid in the development of a safety plan for survivors, assess immediate needs, facilitate intake and/or make referrals as necessary.
• Participates in rotating on-call after hour crisis calls and crisis intervention.
• Assesses survivors' immediate needs and develops service goals and a plan that assists survivors in obtaining and/or refers them to those who can help them obtain appropriate legal, shelter, employment, transportation, financial assistance, counseling, medical and/or mental health services, and other services in keeping with assessed needs and established goals.
• Provides assistance and referrals to agencies specializing in immigration, child abuse, elder abuse, sexual abuse, and/or disabilities.
• Provides culturally sensitive services to all victims and their families, including women, men, children, LGBTQ+, and victims of diverse ethnic, racial and cultural backgrounds.
• Provides information regarding victim rights and victim compensation.
• Accompany victims when interacting with members of the legal system, including