Vice President, Technology Partnerships

Welcome to the Agentic Commerce Era. At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

About the role

We are seeking a strategic Business Development leader with a strong product-centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships. This role sits at the critical intersection of our product roadmap and partner ecosystem.

Responsibilities

• Define, build, and continuously refine the global technology partnership roadmap to align with corporate growth objectives and evolving market dynamics.
• Identify, evaluate, prioritize, and onboard key technology alliances, ISVs, embedded service providers (payments, shipping, tax, etc.), agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
• Negotiate complex, high-value strategic partnership agreements with strong commercial terms and scalable ROI.
• Design and evolve the Technology Partner Program, including recruitment, onboarding, quality standards, enablement, and joint go-to-market initiatives.
• Represent Commerce at industry events and conferences, building brand awareness and establishing thought leadership within the partnership ecosystem.
• Partner closely with the Product and Engineering Leadership to influence the product roadmap using partner insights and ensure seamless third-party integrations, robust APIs, and outstanding developer experience.
• Oversee the product roadmap for partnership-driven features, balancing partner needs with internal priorities.
• Establish technical standards, governance, security, and quality controls for all partner integrations.
• Drive continuous improvements to partner experience, documentation, integration readiness, and platform capabilities.
• Lead growth of technology, payments, agentic, and embedded partnerships that increase portfolio differentiation, merchant value, attach rates, and Partnership & Services Revenue (PSR).
• Relaunch and optimize the strategy for the app marketplace to become a thriving, high-quality ecosystem.
• Maintain a healthy, engaged partner ecosystem with clear metrics for integration quality, adoption, performance, and reliability.
• Collaborate cross-functionally with Product, Engineering, Professional Services, and Sales to accelerate partner-driven innovation and successful merchant outcomes.
• Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement.

Requirements

• 15+ years of experience in product business development, technology partnerships, and ecosystem building, ideally in SaaS, commerce, or platform companies.
• Proven product-centric leader with deep understanding of how partnerships can shape and accelerate product roadmaps.
• Demonstrated success building and nurturing executive-level relationships with technology partners, ISVs, and platforms, then translating them into concrete joint plans, seamless integrations, predictable execution, and measurable business outcomes.
• Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces, and modern go-to-market motions.
• Experience in payments, embedded services, or agentic platforms is a significant plus.
• Exceptional strategic negotiator with a proven track record of structuring complex, high-value partnership agreements that drive mutual growth and strong commercial returns.
• Passionate, dynamic people leader who excels at building scalable systems, attracting and developing top talent, fostering high-performing global teams, and creating genuine win-win relationships with partners.
• Strong technical intuition paired with commercial acumen — able to operate effectively at the intersection of Product, Engineering, Business Development, and Go-to-Market teams.
• Systems thinker who thrives in ambiguous, fast-paced environments and can balance long-term ecosystem strategy with short-term execution and revenue impact.
• Able to travel up to 25% of the time.

Qualifications

• Master's degree in Business Administration, Computer Science, or a related field.
• Proven ability to manage and mentor a team of business development professionals.
• Experience in managing and negotiating complex, high-value partnership agreements.
• Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces, and modern go-to-market motions.
• Experience in payments, embedded services, or agentic platforms is a significant plus.
• Exceptional strategic negotiator with a proven track record of structuring complex, high-value partnership agreements that drive mutual growth and strong commercial returns.
• Passionate, dynamic people leader who excels at building scalable systems, attracting and developing top talent, fostering high-performing global teams, and creating genuine win-win relationships with partners.
• Strong technical intuition paired with commercial acumen — able to operate effectively at the intersection of Product, Engineering, Business Development, and Go-to-Market teams.
• Systems thinker who thrives in ambiguous, fast-paced environments and can balance long-term ecosystem strategy with short-term execution and revenue impact.
• Able to travel up to 25% of the time.

Skills

• Strategic thinking and execution.
• Excellent negotiation and relationship-building skills.
• Ability to manage and mentor a team of business development professionals.
• Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces, and modern go-to-market motions.
• Experience in payments, embedded services, or agentic platforms is a significant plus.
• Exceptional strategic negotiator with a proven track record of structuring complex, high-value partnership agreements that drive mutual growth and strong commercial returns.
• Passionate, dynamic people leader who excels at building scalable systems, attracting and developing top talent, fostering high-performing global teams, and creating genuine win-win relationships with partners.
• Strong technical intuition paired with commercial acumen — able to operate effectively at the intersection of Product, Engineering, Business Development, and Go-to-Market teams.
• Systems thinker who thrives in ambiguous, fast-paced environments and can balance long-term ecosystem strategy with short-term execution and revenue impact.
• Able to travel up to 25% of the time.

Benefits

• Competitive compensation package.
• Flexible work arrangements.
• Continuous learning and development opportunities.
• Health and wellness programs.
• Employee recognition and rewards.
• Work-life balance initiatives.

Pay

The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Schedule

Full-time position with flexibility to accommodate travel up to 25% of the time.