Vice President, Sales Operations

Role Responsibilities

• Lead the global Sales Operations function and act as a trusted strategic partner to the CRO and senior sales leadership.
• Own the sales operating rhythm, including forecast reviews, pipeline reviews, QBRs, business reviews, and executive reporting.
• Drive consistent forecasting discipline, pipeline quality, opportunity hygiene, and sales process adoption across regions and teams.
• Lead annual and in-year sales planning, including territory design, quota allocation, coverage models, capacity planning, and productivity assumptions.
• Partner with Finance and HR on sales compensation inputs, headcount planning, performance tracking, and resource allocation.
• Build and improve sales analytics, dashboards, and reporting to provide clear visibility into bookings, pipeline coverage, conversion, sales velocity, productivity, and risk.
• Improve CRM governance, data quality, sales tools, workflows, and operational processes to reduce friction for the sales organization.
• Identify performance gaps and partner with Sales Enablement, Marketing, PreSales , Partners, and Customer Success to improve execution.
• Lead, develop, and scale a high-performing Sales Operations team with a culture of accountability, service orientation, and continuous improvement.

Position Requirements

• 12+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, GTM Strategy, or a related function.
• Significant experience in enterprise B2B SaaS, software, or technology sales environments.
• Proven experience partnering with CROs, CEOs, CFOs, and senior regional sales leaders.
• Experience leveraging AI, automation, or advanced analytics to improve sales productivity, forecasting, pipeline management, and GTM decision-making is strongly preferred.
• Deep expertise in forecasting, pipeline management, territory and quota planning, sales productivity, sales analytics, and CRM (Salesforce) governance.
• Strong Salesforce or CRM fluency, with experience improving sales process adoption and data quality.
• Experience leading global or multi-region teams in a complex, matrixed environment.
• Strong analytical capability with the ability to translate data into clear business insight and action.
• Excellent communication, stakeholder-management , and change-leadership skills.
• Ability to balance strategic thinking with hands-on operational execution.

What You Will Bring

• Strategic, data-driven Sales Operations leader who understands how enterprise sales organizations scale.
• Commercial judgment, operational rigor, and executive presence.
• Able to simplify complexity, influence senior stakeholders, and build scalable processes that improve sales execution and decision-making.
• Understanding of how AI, automation, and advanced analytics can drive measurable improvements in sales productivity, forecast accuracy, pipeline quality, and overall GTM performance.

What We Offer

• Exceptional medical, dental & vision plans.
• Adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!

Our Values

• TEAM – Common set of expectations for how we work together across products, cultures, and geographies.
• Candor – Openness Builds Trust.
• Scrappy, customer-obsessed, problem-solving mindset.
• Metrics-Driven Results – Outcomes Over Activities.
• Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.

Accessibility

• JAGGAER is committed to providing access and reasonable accommodation to applicants.