Vice President, Sales Operations

About the role

We're looking for a Vice President, Sales Operations to lead the strategy, systems, and processes that power AbsenceSoft's go-to-market engine. This is an executive role with enterprise-wide reach, owning forecasting, territory and compensation design, sales technology, and the analytics leadership relies on to make confident decisions. You'll operate with a high degree of autonomy, partnering directly with the Chief Revenue Officer and other executive leaders to translate company strategy into a scalable, efficient sales organization. The ideal candidate is equally skilled at strategic thinking and hands-on execution, with experience running sales operations at scale in a B2B SaaS environment and a track record of turning ambiguity into repeatable process. This role directly influences revenue predictability, sales productivity, and the effectiveness of AbsenceSoft's sales organization.

Responsibilities

• Serve as a strategic advisor to the CRO and executive team, shaping decisions on headcount planning, market segmentation, and go-to-market investment
• Lead the annual sales planning process, including territory design, quota setting, and capacity modeling in partnership with the CRO and Finance
• Design and administer sales compensation plans that align incentives with company revenue goals
• Develop and continuously refine the sales forecasting methodology, delivering accurate, defensible forecasts to executive leadership and the board
• Identify trends and root causes behind performance gaps, and translate data into recommendations that change how the business operates
• Recruit, lead, and develop a high-performing sales operations team, setting the vision for how the function supports the broader sales organization
• Oversee the sales technology stack (CRM, CPQ, forecasting, and enablement tools), setting the roadmap for what the team needs to scale efficiently
• Establish and govern sales processes, playbooks, and deal desk policies that scale as the organization grows
• Partner with Finance, Marketing, Customer Success, and Product leadership to align go-to-market strategy with company-wide priorities
• Champion sales enablement and onboarding programs that shorten ramp time and improve sales representative productivity
• Create the dashboards and reporting cadence that give executive leadership real-time visibility into pipeline health, conversion rates, and sales representative productivity
• Streamline the deal lifecycle from opportunity creation through contract execution, removing friction and reducing time-to-close

Qualifications

• 15+ years of progressive leadership in sales operations, revenue operations, or a related function within a B2B SaaS company, with a Bachelor's degree in Business, Finance, or a related field (MBA preferred)
• A track record of presenting to senior leadership and Board members, with the credibility to influence company-wide strategy at the executive level
• Proven success designing and running sales forecasting, territory planning, and compensation processes for a growing sales organization
• Strong analytical and financial acumen, translating complex data into clear narratives for executive and board audiences
• A strategic mindset that turns company objectives into scalable sales processes and systems, paired with the trust to shape decisions at the CRO and board level
• Skill building, leading, and developing high-performing operations teams, and influencing peers and executives without direct authority
• Deep hands-on fluency with CRM platforms (Salesforce or similar) and the broader sales technology ecosystem (Gong, Outreach, CPQ, IronClad, etc.)
• Skilled cross-functional collaboration, aligning Sales, Finance, Marketing, and Customer Success around shared revenue goals
• Comfort operating with high autonomy in a fast-paced, high-growth SaaS environment
• A results-oriented, builder mindset — equally effective designing strategy and executing hands-on when needed

Preferred qualifications

• Background in HR technology, HCM, payroll, or absence and leave management software
• A record of scaling a sales organization through a high-growth stage, including system and process re-platforming
• Familiarity with sales performance and compensation tools such as CPQ platforms
• Certified Sales Operations Professional (CSOP) or equivalent certification a plus

Benefits

• Impact that matters — work that shapes the future of the modern workplace
• Flexibility and trust — remote-first and results driven, with freedom and flexibility to do your best work
• Growth and development — access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact
• Competitive rewards — comprehensive benefits, a performance-based bonus program, and equity opportunities
• Time for life — flexible time off, paid holidays, and flexible leave programs designed to support every season of life
• Belonging and balance — an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared

Pay

Base salary range for this full-time position is $200,000 - $228,000 annually + bonus/commission + benefits. Final compensation is determined based on a candidate's relevant experience, skills, education, and geographic location.