Vice President, Sales and Revenue Operations
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for prose.
We must not include markdown fences.
Let's craft.
Structure:
About the role
Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. We offer many remote and hybrid career opportunities.
Responsibilities
As VP of Sales & Revenue Operations, you will serve as a strategic advisor and "sparring partner" to the Chief Revenue Officer (CRO)/EVP of Operations and SVP of Sales, leading a team of 10‑15 ICs and managers and working closely with the SVPs of Sales, Marketing, and Services to maximize GTM performance. You will own the strategic and operational success of the GTM organization across four core pillars:
- Rev & Sales Ops (Strategy, Planning, & Analytics): collaborate with CRO, SVP of Sales, SVP of Marketing, and senior leadership to define sales strategy and objectives; develop and improve GTM framework; develop annual sales plans, quotas, and budgets; assess and refine sales processes; implement best practices for lead generation, qualification, and conversion; establish KPIs and sales metrics; develop accurate sales/bookings and revenue/consumption forecasting models; provide regular reports and dashboards to senior leadership; develop detailed revenue and capacity forecasts with FP&A and PTG; develop and manage forecasting and lead‑to‑cash pipeline governance and cadence.
- Commercial Management & Deal Desk: manage and improve deal desk function (RFP management, contract management, deal pricing, order processing); align with legal and product marketing to ensure compliant, scalable, smooth deal flow; design and administer competitive sales compensation plans with HR; continuously review and adjust compensation structures; ensure adherence to company policies, legal requirements, and industry regulations.
- Systems & Tech Stack: under cost management, evaluate, select, implement, manage, and challenge sales technologies and CRM systems; renew and maintain technology stack based on usage and productivity metrics; oversee training and adoption of sales tools.
- GTM Enablement & L&D: develop and maintain sales training programs for general skills, methodology, and product know‑how; ensure continuous development of the sales team with HR and product marketing; foster a culture of learning, continuous skill enhancement, and growth; lead change management to challenge legacy thinking and improve processes, strategies, and deliverables.
Perform other duties and responsibilities as required, assigned, or requested.
Requirements
- Bachelor’s degree in business, sales, or a related field (Master’s degree preferred)
- 15+ years of proven experience in a senior go‑to‑market/sales/revenue operations or related role, ideally 5+ years of leadership responsibility, navigating at least the $100M to $500M revenue scale
- Proven track record of managing at least Strategy/Ops and one more of the three remaining core pillars (Deal Desk, Tech Stack, Enablement)
- Experience with SaaS and recurring revenue business models
- Demonstrated ability to manage, mentor, and scale a high‑performing team of 10‑15 direct and indirect reports (managers and ICs)
Skills
- Proficiency in enterprise CRM systems (e.g., Salesforce)
- Proficiency in marketing automation platforms (e.g., Clay, Hockeystack)
- Proficiency in advanced sales analytics/forecasting platforms (e.g., Tableau)
- Experience evaluating, implementing, and leveraging AI‑driven sales technologies (e.g., predictive forecasting, conversational intelligence, AI‑assisted prospecting) to drive team efficiency and revenue growth
- Familiarity with basic scripting and low‑code/no‑code platforms to enable rapid workflow automation and hands‑on problem‑solving
- Strong relationship builder who excels in cross‑functional collaboration and alignment
- Highly analytical and technologically savvy, bringing an "AI‑first" mentality to complex problem‑solving, process optimization, and scaling GTM motions
- Excellent communication and interpersonal abilities
- Knowledge of sales methodologies, strategies, and best practices
- Results‑driven mindset with a focus on achieving sales bookings and revenue targets
- Thrives in ambiguity and serves as a true cultural asset, actively helping to shape and reinforce our collaborative, high‑performance culture
Qualifications
for prose. We must not include markdown fences. Let's craft. Structure:
About the role
Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. We offer many remote and hybrid career opportunities.
Responsibilities
As VP of Sales & Revenue Operations, you will serve as a strategic advisor and "sparring partner" to the Chief Revenue Officer (CRO)/EVP of Operations and SVP of Sales, leading a team of 10‑15 ICs and managers and working closely with the SVPs of Sales, Marketing, and Services to maximize GTM performance. You will own the strategic and operational success of the GTM organization across four core pillars:
- Rev & Sales Ops (Strategy, Planning, & Analytics): collaborate with CRO, SVP of Sales, SVP of Marketing, and senior leadership to define sales strategy and objectives; develop and improve GTM framework; develop annual sales plans, quotas, and budgets; assess and refine sales processes; implement best practices for lead generation, qualification, and conversion; establish KPIs and sales metrics; develop accurate sales/bookings and revenue/consumption forecasting models; provide regular reports and dashboards to senior leadership; develop detailed revenue and capacity forecasts with FP&A and PTG; develop and manage forecasting and lead‑to‑cash pipeline governance and cadence.
- Commercial Management & Deal Desk: manage and improve deal desk function (RFP management, contract management, deal pricing, order processing); align with legal and product marketing to ensure compliant, scalable, smooth deal flow; design and administer competitive sales compensation plans with HR; continuously review and adjust compensation structures; ensure adherence to company policies, legal requirements, and industry regulations.
- Systems & Tech Stack: under cost management, evaluate, select, implement, manage, and challenge sales technologies and CRM systems; renew and maintain technology stack based on usage and productivity metrics; oversee training and adoption of sales tools.
- GTM Enablement & L&D: develop and maintain sales training programs for general skills, methodology, and product know‑how; ensure continuous development of the sales team with HR and product marketing; foster a culture of learning, continuous skill enhancement, and growth; lead change management to challenge legacy thinking and improve processes, strategies, and deliverables.
Perform other duties and responsibilities as required, assigned, or requested.
Requirements
- Bachelor’s degree in business, sales, or a related field (Master’s degree preferred)
- 15+ years of proven experience in a senior go‑to‑market/sales/revenue operations or related role, ideally 5+ years of leadership responsibility, navigating at least the $100M to $500M revenue scale
- Proven track record of managing at least Strategy/Ops and one more of the three remaining core pillars (Deal Desk, Tech Stack, Enablement)
- Experience with SaaS and recurring revenue business models
- Demonstrated ability to manage, mentor, and scale a high‑performing team of 10‑15 direct and indirect reports (managers and ICs)
Skills
- Proficiency in enterprise CRM systems (e.g., Salesforce)
- Proficiency in marketing automation platforms (e.g., Clay, Hockeystack)
- Proficiency in advanced sales analytics/forecasting platforms (e.g., Tableau)
- Experience evaluating, implementing, and leveraging AI‑driven sales technologies (e.g., predictive forecasting, conversational intelligence, AI‑assisted prospecting) to drive team efficiency and revenue growth
- Familiarity with basic scripting and low‑code/no‑code platforms to enable rapid workflow automation and hands‑on problem‑solving
- Strong relationship builder who excels in cross‑functional collaboration and alignment
- Highly analytical and technologically savvy, bringing an "AI‑first" mentality to complex problem‑solving, process optimization, and scaling GTM motions
- Excellent communication and interpersonal abilities
- Knowledge of sales methodologies, strategies, and best practices
- Results‑driven mindset with a focus on achieving sales bookings and revenue targets
- Thrives in ambiguity and serves as a true cultural asset, actively helping to shape and reinforce our collaborative, high‑performance culture