Vice President, Revenue Cycle
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map sections accordingly. "Who We Are" could be considered About the role? Actually it's about company, but we can still use About the role heading. Or we could omit if not matching exactly? The instruction says use those headings for section headings; we should use them when the posting has real content. So we can create About the role
and put the "Who We Are" paragraph(s) there. Then Responsibilities
for Key Responsibilities. Qualifications
for Qualifications. Skills
for Skills That Will Make You Successful In This Role. How Success Will Be Measured
maybe not in list but we can still use heading? The instruction only gave examples; we can still use other headings if needed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. Safer to stick to those. For "How Success Will Be Measured" we could incorporate into Responsibilities or Skills? Better to make a separate section but maybe not required. Could treat as part of Responsibilities? Might be okay to add a heading like "Performance Metrics". But instruction says prefer a few substantive sections over many thin ones. Could combine "How Success Will Be Measured" into Responsibilities or Skills. However it's distinct. I'd create a section with heading "How Success Will Be Measured" as How Success Will Be Measured
. It's not in the examples but likely acceptable. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say you cannot use other headings, just gives examples. So fine.
We need to use - for any list of duties/requirements/benefits. So for responsibilities list, we need to convert each bullet into
- . The responsibilities are paragraphs with multiple sentences; we can split by sentences? Better to treat each line starting with a verb as a list item. The responsibilities section includes multiple paragraphs each starting with a bolded phrase? Actually the text: "Lead Revenue Cycle Strategy and Cash Performance Own Guardian’s enterprise strategy, operating model, and performance for Estimating and Claims Management.Establish clear KPIs, dashboards, operating reviews, and accountability mechanisms across cash conversion, AR aging, estimate quality, supplement performance, claims management effectiveness, disputes, write-offs, bad debt, revenue leakage, and team productivity.Establish and implement enterprise best practices and performance standards across Guardian’s currently distributed operating model.Determine which revenue-cycle activities should remain local, be regionalized, or be centralized based on quality, speed, cost-to-serve, customer experience, and financial outcomes.Partner with the CFO, executive leadership, and functional leaders to align on operating-model changes and lead their implementation across markets.Partner with FP&A, Accounting, and Treasury to strengthen claims management forecasting, working-capital visibility, cash planning, and performance reporting.Work with Operations to define Guardian’s estimating strategy and translate it into clear documentation, quality-control, and execution expectations.Manage bad-debt expense within established targets and advise Accounting and Operations on insurance-reserve treatment.Build a lean, scalable staffing model that improves productivity, reduces duplication, and supports growth without adding unnecessary complexity or overhead.Balance collection speed, net ticket quality, customer experience, and cost-effectiveness when setting priorities and making decisions."
That's a long paragraph with sentences separated by periods but no line breaks. We need to split into list items. Could treat each sentence as an
- . Similarly for other sections.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all content. Splitting into sentences preserves content.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text doesn't have those.
We need to output only HTML fragment.
Let's craft:
About the role
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners is seeking a Vice President of Revenue Cycle to build and lead an enterprise function with direct ownership of Estimating and Claims Management. Reporting to the Chief Financial Officer, this leader will be accountable for improving the speed, quality, consistency, and cost-effectiveness of Guardian’s revenue-cycle processes while protecting net ticket size, cash flow, and customer experience. Guardian’s Estimating and Claims Management functions are currently distributed across our partner companies. The Vice President of Revenue Cycle will establish enterprise best practices, create consistent performance visibility, and improve execution across markets while determining which activities should remain local, be regionalized, or be centralized. With alignment from executive leadership, this leader will implement the operational changes required to improve structure, accountability, and performance. Claims Management expertise is central to the role. The right leader will bring the judgment and analytical discipline to segment accounts, improve collector effectiveness, and determine when full pursuit, a payment plan, settlement, escalation, legal or lien action, external placement, or write-off creates the best risk-adjusted financial outcome. This leader will pair firm, respectful customer engagement with clear controls that improve cash recovery without compromising Guardian’s values or customer experience. This is a hands-on transformation role for a leader who can move from diagnosis to implementation and deliver measurable improvements in cash conversion, aging accounts receivable, estimating quality, claims management effectiveness, net recovery, and bad debt.
Then Responsibilities:
Responsibilities
- Lead Revenue Cycle Strategy and Cash Performance Own Guardian’s enterprise strategy, operating model, and performance for Estimating and Claims Management.
- Establish clear KPIs, dashboards, operating reviews, and accountability mechanisms across cash conversion, AR aging, estimate quality, supplement performance, claims management effectiveness, disputes, write-offs, bad debt, revenue leakage, and team productivity.
- Establish and implement enterprise best practices and performance standards across Guardian’s currently distributed operating model.
- Determine which revenue-cycle activities should remain local, be regionalized, or be centralized based on quality, speed, cost-to-serve, customer experience, and financial outcomes.
- Partner with the CFO, executive leadership, and functional leaders to align on operating-model changes and lead their implementation across markets.
- Partner with FP&A, Accounting, and Treasury to strengthen claims management forecasting, working-capital visibility, cash planning, and performance reporting.
- Work with Operations to define Guardian’s estimating strategy and translate it into clear documentation, quality-control, and execution expectations.
- Manage bad-debt expense within established targets and advise Accounting and Operations on insurance-reserve treatment.
- Build a lean, scalable staffing model that improves productivity, reduces duplication, and supports growth without adding unnecessary complexity or overhead.
- Balance collection speed, net ticket quality, customer experience, and cost-effectiveness when setting priorities and making decisions.
- Build a Disciplined Claims Management Operating Model Lead the Claims Management function to improve payment speed, reduce aging, resolve disputes, increase recoveries, and lower bad-debt exposure.
- Establish account segmentation, treatment strategies, outreach cadences, escalation paths, and decision rights for payment plans, settlements, external placement, legal or lien action, and write-offs.
- Use account-level and portfolio analytics to determine when continued pursuit or an alternative resolution will produce the strongest risk-adjusted financial outcome.
- Establish balanced Collector scorecards and incentives that measure sustainable cash recovery, portfolio movement, kept payment commitments, dispute resolution, quality, customer experience, productivity, account difficulty, and cost-to-collect.
- Build and develop the claims management team, including hiring or strengthening functional leadership where needed.
- Establish clear roles, caseloads, coaching, performance expectations, and accountability.
- Assess collector performance fairly by considering portfolio complexity and risk in addition to cash recovered and activity levels.
- Manage third-party claims partners closely and identify additional vendor relationships when needed.
- Ensure the team has the tools, training, escalation paths, and operating discipline needed to execute effectively at scale.
- Strengthen Estimating and Revenue Integrity Lead the Estimating function to improve estimate speed, accuracy, consistency, documentation alignment, supplement strategy, and carrier or customer acceptance.
- Establish role-appropriate Estimator scorecards and incentives that reinforce cycle time, quality, accuracy, acceptance, productivity, and downstream collectability.
- Create reliable handoffs from field operations through estimating, invoicing, claims management, cash application, and accounting.
- Identify and address the root causes of under-scoping, documentation gaps, rework, estimate revisions, disputes, payment friction, collection delays, and revenue leakage.
- Provide Operations with actionable feedback on scoping, documentation, quality control, job-file completeness, package handoffs, and field behaviors that affect billability and collectability.
- Improve Guardian’s ability to collect the full value of work performed while maintaining appropriate customer, carrier, and referral-partner relationships.
- Scale the Function Through Data, Systems, and Partnership Quantify and communicate the financial impact of operational issues, including collection delays, estimate revisions, supplements, disputes, and write-offs.
- Work with Accounting to make payment processes frictionless, simplify cash application, and support clean, scalable, and auditable revenue-recognition processes.
- Partner with Technology and Transformation to improve workflow automation, account prioritization, data quality, reporting, and process adoption.
- Develop scalable playbooks, training, governance, and operating rhythms across Guardian’s partner companies.
- Partner with Sales and Operations to understand customer, carrier, and referral-partner expectations that affect estimating, billing, and claims management outcomes.
- Create feedback loops that help field and corporate teams understand how documentation, scoping, quality control, and handoff quality affect revenue-cycle performance.
- Translate revenue-cycle performance into clear operational insights, financial priorities, and actions for executive and field leaders.
Qualifications:
Qualifications
- 12+ years of progressive leadership experience in revenue cycle, accounts receivable, claims management, finance operations, estimating, claims, or a related discipline.
- Direct experience leading or materially transforming consumer claims management
How Success Will Be Measured
. It's not in the examples but likely acceptable. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say you cannot use other headings, just gives examples. So fine.
We need to use - for any list of duties/requirements/benefits. So for responsibilities list, we need to convert each bullet into
- . The responsibilities are paragraphs with multiple sentences; we can split by sentences? Better to treat each line starting with a verb as a list item. The responsibilities section includes multiple paragraphs each starting with a bolded phrase? Actually the text: "Lead Revenue Cycle Strategy and Cash Performance Own Guardian’s enterprise strategy, operating model, and performance for Estimating and Claims Management.Establish clear KPIs, dashboards, operating reviews, and accountability mechanisms across cash conversion, AR aging, estimate quality, supplement performance, claims management effectiveness, disputes, write-offs, bad debt, revenue leakage, and team productivity.Establish and implement enterprise best practices and performance standards across Guardian’s currently distributed operating model.Determine which revenue-cycle activities should remain local, be regionalized, or be centralized based on quality, speed, cost-to-serve, customer experience, and financial outcomes.Partner with the CFO, executive leadership, and functional leaders to align on operating-model changes and lead their implementation across markets.Partner with FP&A, Accounting, and Treasury to strengthen claims management forecasting, working-capital visibility, cash planning, and performance reporting.Work with Operations to define Guardian’s estimating strategy and translate it into clear documentation, quality-control, and execution expectations.Manage bad-debt expense within established targets and advise Accounting and Operations on insurance-reserve treatment.Build a lean, scalable staffing model that improves productivity, reduces duplication, and supports growth without adding unnecessary complexity or overhead.Balance collection speed, net ticket quality, customer experience, and cost-effectiveness when setting priorities and making decisions."
That's a long paragraph with sentences separated by periods but no line breaks. We need to split into list items. Could treat each sentence as an
- . Similarly for other sections.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all content. Splitting into sentences preserves content.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text doesn't have those.
We need to output only HTML fragment.
Let's craft:
About the role
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners is seeking a Vice President of Revenue Cycle to build and lead an enterprise function with direct ownership of Estimating and Claims Management. Reporting to the Chief Financial Officer, this leader will be accountable for improving the speed, quality, consistency, and cost-effectiveness of Guardian’s revenue-cycle processes while protecting net ticket size, cash flow, and customer experience. Guardian’s Estimating and Claims Management functions are currently distributed across our partner companies. The Vice President of Revenue Cycle will establish enterprise best practices, create consistent performance visibility, and improve execution across markets while determining which activities should remain local, be regionalized, or be centralized. With alignment from executive leadership, this leader will implement the operational changes required to improve structure, accountability, and performance. Claims Management expertise is central to the role. The right leader will bring the judgment and analytical discipline to segment accounts, improve collector effectiveness, and determine when full pursuit, a payment plan, settlement, escalation, legal or lien action, external placement, or write-off creates the best risk-adjusted financial outcome. This leader will pair firm, respectful customer engagement with clear controls that improve cash recovery without compromising Guardian’s values or customer experience. This is a hands-on transformation role for a leader who can move from diagnosis to implementation and deliver measurable improvements in cash conversion, aging accounts receivable, estimating quality, claims management effectiveness, net recovery, and bad debt.
Then Responsibilities:
Responsibilities
- Lead Revenue Cycle Strategy and Cash Performance Own Guardian’s enterprise strategy, operating model, and performance for Estimating and Claims Management.
- Establish clear KPIs, dashboards, operating reviews, and accountability mechanisms across cash conversion, AR aging, estimate quality, supplement performance, claims management effectiveness, disputes, write-offs, bad debt, revenue leakage, and team productivity.
- Establish and implement enterprise best practices and performance standards across Guardian’s currently distributed operating model.
- Determine which revenue-cycle activities should remain local, be regionalized, or be centralized based on quality, speed, cost-to-serve, customer experience, and financial outcomes.
- Partner with the CFO, executive leadership, and functional leaders to align on operating-model changes and lead their implementation across markets.
- Partner with FP&A, Accounting, and Treasury to strengthen claims management forecasting, working-capital visibility, cash planning, and performance reporting.
- Work with Operations to define Guardian’s estimating strategy and translate it into clear documentation, quality-control, and execution expectations.
- Manage bad-debt expense within established targets and advise Accounting and Operations on insurance-reserve treatment.
- Build a lean, scalable staffing model that improves productivity, reduces duplication, and supports growth without adding unnecessary complexity or overhead.
- Balance collection speed, net ticket quality, customer experience, and cost-effectiveness when setting priorities and making decisions.
- Build a Disciplined Claims Management Operating Model Lead the Claims Management function to improve payment speed, reduce aging, resolve disputes, increase recoveries, and lower bad-debt exposure.
- Establish account segmentation, treatment strategies, outreach cadences, escalation paths, and decision rights for payment plans, settlements, external placement, legal or lien action, and write-offs.
- Use account-level and portfolio analytics to determine when continued pursuit or an alternative resolution will produce the strongest risk-adjusted financial outcome.
- Establish balanced Collector scorecards and incentives that measure sustainable cash recovery, portfolio movement, kept payment commitments, dispute resolution, quality, customer experience, productivity, account difficulty, and cost-to-collect.
- Build and develop the claims management team, including hiring or strengthening functional leadership where needed.
- Establish clear roles, caseloads, coaching, performance expectations, and accountability.
- Assess collector performance fairly by considering portfolio complexity and risk in addition to cash recovered and activity levels.
- Manage third-party claims partners closely and identify additional vendor relationships when needed.
- Ensure the team has the tools, training, escalation paths, and operating discipline needed to execute effectively at scale.
- Strengthen Estimating and Revenue Integrity Lead the Estimating function to improve estimate speed, accuracy, consistency, documentation alignment, supplement strategy, and carrier or customer acceptance.
- Establish role-appropriate Estimator scorecards and incentives that reinforce cycle time, quality, accuracy, acceptance, productivity, and downstream collectability.
- Create reliable handoffs from field operations through estimating, invoicing, claims management, cash application, and accounting.
- Identify and address the root causes of under-scoping, documentation gaps, rework, estimate revisions, disputes, payment friction, collection delays, and revenue leakage.
- Provide Operations with actionable feedback on scoping, documentation, quality control, job-file completeness, package handoffs, and field behaviors that affect billability and collectability.
- Improve Guardian’s ability to collect the full value of work performed while maintaining appropriate customer, carrier, and referral-partner relationships.
- Scale the Function Through Data, Systems, and Partnership Quantify and communicate the financial impact of operational issues, including collection delays, estimate revisions, supplements, disputes, and write-offs.
- Work with Accounting to make payment processes frictionless, simplify cash application, and support clean, scalable, and auditable revenue-recognition processes.
- Partner with Technology and Transformation to improve workflow automation, account prioritization, data quality, reporting, and process adoption.
- Develop scalable playbooks, training, governance, and operating rhythms across Guardian’s partner companies.
- Partner with Sales and Operations to understand customer, carrier, and referral-partner expectations that affect estimating, billing, and claims management outcomes.
- Create feedback loops that help field and corporate teams understand how documentation, scoping, quality control, and handoff quality affect revenue-cycle performance.
- Translate revenue-cycle performance into clear operational insights, financial priorities, and actions for executive and field leaders.
Qualifications:
Qualifications
- 12+ years of progressive leadership experience in revenue cycle, accounts receivable, claims management, finance operations, estimating, claims, or a related discipline.
- Direct experience leading or materially transforming consumer claims management
About the role
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners is seeking a Vice President of Revenue Cycle to build and lead an enterprise function with direct ownership of Estimating and Claims Management. Reporting to the Chief Financial Officer, this leader will be accountable for improving the speed, quality, consistency, and cost-effectiveness of Guardian’s revenue-cycle processes while protecting net ticket size, cash flow, and customer experience. Guardian’s Estimating and Claims Management functions are currently distributed across our partner companies. The Vice President of Revenue Cycle will establish enterprise best practices, create consistent performance visibility, and improve execution across markets while determining which activities should remain local, be regionalized, or be centralized. With alignment from executive leadership, this leader will implement the operational changes required to improve structure, accountability, and performance. Claims Management expertise is central to the role. The right leader will bring the judgment and analytical discipline to segment accounts, improve collector effectiveness, and determine when full pursuit, a payment plan, settlement, escalation, legal or lien action, external placement, or write-off creates the best risk-adjusted financial outcome. This leader will pair firm, respectful customer engagement with clear controls that improve cash recovery without compromising Guardian’s values or customer experience. This is a hands-on transformation role for a leader who can move from diagnosis to implementation and deliver measurable improvements in cash conversion, aging accounts receivable, estimating quality, claims management effectiveness, net recovery, and bad debt.
Then Responsibilities:Responsibilities
- Lead Revenue Cycle Strategy and Cash Performance Own Guardian’s enterprise strategy, operating model, and performance for Estimating and Claims Management.
- Establish clear KPIs, dashboards, operating reviews, and accountability mechanisms across cash conversion, AR aging, estimate quality, supplement performance, claims management effectiveness, disputes, write-offs, bad debt, revenue leakage, and team productivity.
- Establish and implement enterprise best practices and performance standards across Guardian’s currently distributed operating model.
- Determine which revenue-cycle activities should remain local, be regionalized, or be centralized based on quality, speed, cost-to-serve, customer experience, and financial outcomes.
- Partner with the CFO, executive leadership, and functional leaders to align on operating-model changes and lead their implementation across markets.
- Partner with FP&A, Accounting, and Treasury to strengthen claims management forecasting, working-capital visibility, cash planning, and performance reporting.
- Work with Operations to define Guardian’s estimating strategy and translate it into clear documentation, quality-control, and execution expectations.
- Manage bad-debt expense within established targets and advise Accounting and Operations on insurance-reserve treatment.
- Build a lean, scalable staffing model that improves productivity, reduces duplication, and supports growth without adding unnecessary complexity or overhead.
- Balance collection speed, net ticket quality, customer experience, and cost-effectiveness when setting priorities and making decisions.
- Build a Disciplined Claims Management Operating Model Lead the Claims Management function to improve payment speed, reduce aging, resolve disputes, increase recoveries, and lower bad-debt exposure.
- Establish account segmentation, treatment strategies, outreach cadences, escalation paths, and decision rights for payment plans, settlements, external placement, legal or lien action, and write-offs.
- Use account-level and portfolio analytics to determine when continued pursuit or an alternative resolution will produce the strongest risk-adjusted financial outcome.
- Establish balanced Collector scorecards and incentives that measure sustainable cash recovery, portfolio movement, kept payment commitments, dispute resolution, quality, customer experience, productivity, account difficulty, and cost-to-collect.
- Build and develop the claims management team, including hiring or strengthening functional leadership where needed.
- Establish clear roles, caseloads, coaching, performance expectations, and accountability.
- Assess collector performance fairly by considering portfolio complexity and risk in addition to cash recovered and activity levels.
- Manage third-party claims partners closely and identify additional vendor relationships when needed.
- Ensure the team has the tools, training, escalation paths, and operating discipline needed to execute effectively at scale.
- Strengthen Estimating and Revenue Integrity Lead the Estimating function to improve estimate speed, accuracy, consistency, documentation alignment, supplement strategy, and carrier or customer acceptance.
- Establish role-appropriate Estimator scorecards and incentives that reinforce cycle time, quality, accuracy, acceptance, productivity, and downstream collectability.
- Create reliable handoffs from field operations through estimating, invoicing, claims management, cash application, and accounting.
- Identify and address the root causes of under-scoping, documentation gaps, rework, estimate revisions, disputes, payment friction, collection delays, and revenue leakage.
- Provide Operations with actionable feedback on scoping, documentation, quality control, job-file completeness, package handoffs, and field behaviors that affect billability and collectability.
- Improve Guardian’s ability to collect the full value of work performed while maintaining appropriate customer, carrier, and referral-partner relationships.
- Scale the Function Through Data, Systems, and Partnership Quantify and communicate the financial impact of operational issues, including collection delays, estimate revisions, supplements, disputes, and write-offs.
- Work with Accounting to make payment processes frictionless, simplify cash application, and support clean, scalable, and auditable revenue-recognition processes.
- Partner with Technology and Transformation to improve workflow automation, account prioritization, data quality, reporting, and process adoption.
- Develop scalable playbooks, training, governance, and operating rhythms across Guardian’s partner companies.
- Partner with Sales and Operations to understand customer, carrier, and referral-partner expectations that affect estimating, billing, and claims management outcomes.
- Create feedback loops that help field and corporate teams understand how documentation, scoping, quality control, and handoff quality affect revenue-cycle performance.
- Translate revenue-cycle performance into clear operational insights, financial priorities, and actions for executive and field leaders.
Qualifications
- 12+ years of progressive leadership experience in revenue cycle, accounts receivable, claims management, finance operations, estimating, claims, or a related discipline.
- Direct experience leading or materially transforming consumer claims management