Vice President, Program Management

About the role

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning.

Key Responsibilities

• Leads a small, focused team of program and project managers
• Integrated Delivery Roadmap: Own a single cross-functional delivery roadmap (Product, Engineering, Data Science, Commercial, Shared Services) with clear owners, milestones, dependencies, and status
• Cross-Functional Dependency Management: Translate commercial commitments into functional dependencies, align dependency owners on clear commitments, and drive resolution of cross-functional dependencies as needed
• Risk Identification & Escalation: Own and operate a live, prioritized risk register (delivery, capacity, dependency, and commercial-commitment risks) that escalates risk, decisions needed, and delivery progress
• Customer Commitment Visibility: Identify and track commercial-to-functional dependencies to enable faster and more reliable customer commitment timelines
• Operating Cadence Infrastructure: Sets delivery standards and cadence, consistent with Wiley’s Delivery and Change Excellence practice. Work with Business Operations to align financial and operational planning and reporting cycles
• Stakeholder Engagement: Engages and aligns senior stakeholders across functions without direct authority

Required Experience & Qualifications

• Enterprise Program Management: 8+ years of program management experience, with at least 4 years managing cross-functional delivery in a complex, fast-moving technology or data organization
• Dependency & Risk Management: Demonstrated expertise in cross-functional dependency management and commercial and delivery risk identification
• Skilled Influencer: Proven ability to drive accountability and delivery discipline through influence, credibility, and the quality of the visibility you create. Trusted by senior stakeholders to tell them what they need to hear
• Applied Judgement: Demonstrated ability to distinguish severity of business impact due to delivery risk to escalate to the appropriate c-suite, senior leadership, or team level and drive mitigation resolution
• Business and Technical Fluency: Sufficient understanding of the dependency structure of a cloud-native data platform, an AI/ML pipeline, and a SaaS products to ask the right questions about what depends on what, and to recognize when a technical risk has commercial consequences
• Commercial Awareness: Demonstrated ability to connect delivery milestones to customer outcomes and to quantify commercial impact when dates or scope move
• Making Order from Ambiguity: Comfortable bringing structure without needing the picture to be complete and managing interdependencies across a landscape that will evolve, holding structure loosely and rebuilding it as priorities shift

Success Metrics

• Integrated Delivery Roadmap: A single, cross-functional roadmap is operational and used within 45 days; major milestones have agreed definitions of done within 60 days
• Dependency Coverage: Material cross-functional dependencies (including commercial-to-functional) are captured with owners and dates within 45 days and kept current
• Risk Cadence: Delivery health and risk review cadence is established within 30 days, drives decisions, and is sustained throughout the year
• Delivery Tracking: The joint tracker is continuously current and trusted by Product, Technology, Shared Service and the Business leaders throughout the year
• Operating Cadence: Standing forums run within 45 days with clear purpose and documented outputs; decision and issue-resolution speed improves over the year

Pay

The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting. Roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Benefits

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.

Equal Opportunity Employer

We are an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programming we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.