Vice President, Product Design

About the role

We're seeking a Vice President, Product Designer to join our AI Hub team in New York, NY. The way products are built has changed—if you know how an .md file becomes experience design, this role may be for you.

Design, product, and engineering don’t hand off to each other; they co-create. We work from a shared repo that serves as a single source of truth: outcomes, strategy, personas, prototypes, even presentations. Everything lives in one place and informs everything else in real time. A designer on this team might start the morning synthesizing user research, open a repo, and have a testable concept in front of stakeholders by the afternoon. That’s not aspirational—it’s how the work moves.

As AI reshapes product creation, we’re embracing the opportunity to focus more on crafting deeply user-centric experiences with deliberate outcomes. When generation handles execution, designers focus on the problem, the user, and the quality of the experience.

Responsibilities

• Make complexity clear. Take systems that are genuinely hard—multi-step workflows, cross-platform journeys, enterprise-scale data—and design experiences that make sense to the people who depend on them.
• Understand the problem at depth before touching anything. Drive concept development from day one. Bring ideas from research and outcomes to prototyped form fast. Demonstrate possibilities rather than describing them.
• Use AI-assisted tools to close the distance between design intent and working experience.
• Own the design of end-to-end experiences. Map journeys across users, teams, and systems. Identify where things break, where friction accumulates, and what needs to be rebuilt versus refined. Operate across the full scope of a platform experience, not just the screens in front of you.
• Contribute to a design system built for how design works now. Our design system is structured as machine-readable infrastructure, not just a component library. Tokens carry semantic meaning. Patterns encode reasoning about when and why they apply. AI agents consume it directly alongside human developers. Contributing here means adding to the grammar, not just the vocabulary, and understanding why that distinction matters.
• Communicate design as a point of view, not a deliverable. Articulate the rationale behind decisions. Help product managers and engineers understand the tradeoffs. Make design legible to people who don’t speak design, without dumbing it down.
• Mentor through example. Raise the standard of work around you through critique, collaboration, and how you approach problems—not through title.

Requirements

• Required:
  • Strong product design fundamentals: research synthesis, interaction design, systems thinking, visual craft
  • Experience designing complex systems: enterprise software, multi-step workflows, data-heavy interfaces
  • Demonstrated comfort working in ambiguous, fast-moving environments where the problem isn’t handed to you pre-formed
  • The ability to communicate design rationale to mixed audiences (product, engineering, business) and hold your perspective under pressure
• Preferred:
  • You already work with AI-assisted tools, not just for ideation, but for building and prototyping
  • You’ve worked in shared codebases or repos with cross-functional teams, or you’re actively moving in that direction
  • You can describe a moment when AI changed how you approached a design problem—not made it faster, but made it different
  • You’ve contributed to a design system at the pattern or systems level, not just component execution
• What will set you apart:
  • You work at the intersection of design and technical implementation, close to the material, not downstream from it
  • You’ve felt the industry shift happening and leaned toward it
  • Your process produces things, not documents
  • You have a deep excitement for and understanding of the opportunity that AI creates for design, even if you haven’t fully arrived there yet—you’re moving fast

Portfolio

A portfolio is required, but what we most want to see may not look like a traditional design portfolio. The most compelling thing you can share is evidence of how you actually create products: working alongside product managers and engineers in real time, from research to something shippable, in a way that reflects how modern product teams operate.

• Show us a process, a repo, a prototype you built directly, a decision you influenced in the room.
• If you’ve worked in a shared codebase or repo with cross-functional partners, bring that to life.
• If you’ve used AI tools to get from insight to working experience faster, bring that to life.

Beyond that, we want to see what you’d expect: complex systems thinking, end-to-end journey work, evidence of design decisions that improved the experience and why. Figma files, PDFs, personal sites, live products—format doesn’t matter. Show us the work that best reflects how you think and what you shaped.

Typically 5 or more years of experience, or equivalent demonstrated through portfolio and impact.

About BNY

As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance.