Vice President, Product Design

About the role

We are seeking a Senior Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our Wealth Services team. This role is based in New York, NY.

Responsibilities

• Craft User-Centered Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
• Journey Mapping – Map and analyze end-to-end user journeys across customers, operations, servicing teams, and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
• Interaction and UI Design – Design complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Develop intuitive layouts, navigation patterns, and interaction models for intricate systems. Thoughtfully use animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
• Proficiency in Design Tools – Use advanced skills in tools such as Figma and Miro to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
• Systems Thinking & Design System Knowledge – Contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can be reused by other teams.
• Complex Systems Knowledge – Understand the unique challenges of designing and maintaining complex systems, distilling intricate requirements into clear design solutions that facilitate user understanding and interaction.
• Cross-Functional Collaboration – Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
• Effective Communication and Storytelling – Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
• Mentorship and Leadership – Guide junior designers, provide constructive feedback, and elevate team standards. Foster a culture of continuous learning, innovation, and collaboration within the team.

Requirements

• A portfolio is required to be considered for this position. It should demonstrate some or most of the expertise described above and serve as a visual indicator of your qualifications. The portfolio may be provided as a Figma link, PDF, or personal site.
• Typically 5 or more years of experience, or equivalent expertise demonstrated through portfolio and leadership impact.

About BNY

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance.