Vice President, Operations - Perioperative Services

About the role

At Houston Methodist, the Vice President (VP) Operations position is responsible for the development and accomplishment of the strategic direction and operation objectives of assigned Service Lines and staff for those departments. This position is a highly visible leader with an approachable, personable, and optimistic demeanor that can develop strong relationships with internal and external stakeholders and provide leadership and direction to management and staff.

The VP Operations position has a successful track record of developing positive physician relationships with private practice, academic, and employed physicians and is responsible for meeting or exceeding strategic financial and operational objectives. The VP Operations position maintains knowledge of emerging technologies and trends in operations management and presents periodic performance reports and metrics to the reporting executive and other leadership as appropriate.

This position reports directly to Executive leadership in the organization and has responsibilities which include providing management and oversight of multiple areas and entities, as appropriate, and driving Houston Methodist's mission, vision, values and commitment to excellence. Demonstrating a proven record of successful strategic planning, developing long-range goals and implementation, this position manages a diverse, interprofessional team, collaborating with stakeholders to achieve mutual goals. Directly and indirectly overseeing management staff with the goal of enhancing professional development and personal growth, this position forms and leads internal teams, providing training and mentorship as needed.

This position collaborates with all senior leadership to meet the organization's objectives, ensuring operational initiatives are implemented, setting business goals, and solving internal issues when needed. Responsible for the assigned areas' policy and procedure development, revision, and implementation. This position is also accountable for employee engagement, adequate staffing levels, budget development and compliance, to ensure a safe and effective work environment. This position ensures compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

FLSA Status: Exempt

Qualifications

• Education: Master’s degree, e.g. Nursing, Healthcare Administration (MHA), Master Business Administration (MBA)
• Experience: Ten years of directly related leadership experience with at least eight years in a management role within an acute care, public and/or academic healthcare system that demonstrates a high level of understanding of the required knowledge, skills and abilities; may consider current HM leader with seven years management experience. Leadership experience to include accountability over multiple operational areas with a successful track record of strategic planning, change management, operational/clinical integration within a system, clinical/quality management, financial management, and community involvement. Executive or senior leadership experience preferred.
• Licenses and Certifications: Preferred Health Services Fellow of American College of Healthcare Executives (ACHE)

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
• Strategic vision with the ability to execute
• Demonstrated leadership presence and maturity
• Impeccable judgment and ability to make sound decisions in a fast-paced, dynamic setting
• Executive-level presentation skills and ability to interface successfully with high-level clients
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints and probable consequences
• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
• Demonstrates flexibility, adaptability, and comfort living in ambiguity; able to provide strong leadership during times of change
• Possesses the vision and the sensitivity to sustain a cultural transformation process consistent with the mission and values of Houston Methodist
• Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
• Proficiency in spreadsheet, word processing, and presentation software
• Professional handling of exposure to confidential/sensitive information
• Demonstrated ability to lead others to common organizational goals and objectives and able to mentor and develop others in the organizations to foster positive employee engagement
• Able to function as a mentor/coach with a collaborative style; can develop, nurture and encourage staff to embrace change and improve the organization
• Ability to hold people accountable to achieve objectives and have crucial conversations when appropriate with key stakeholders

People Essential Functions

• Provides direction to management team to enable the effective and efficient completion of objectives.
• Gives timely guidance and feedback to direct report management to strengthen their specific knowledge/skill areas needed for progression.
• Holds direct reporting management team