Vice President Operations

Vice President of Operations Responsibilities

• Lead division-wide construction and operational execution with a strong focus on safety, quality, schedule performance, customer experience, and team accountability.
• Provide leadership across vertical construction and other assigned operational functions, including support for purchasing, estimating, customer service, and related field operations.
• Shape a work environment that supports collaboration, accountability, communication, and consistent leadership standards across departments.
• Identify operational risks early and implement solutions before they affect schedules, quality, customer satisfaction, trade performance, or financial results.
• Maintain compliance with internal policies, local building requirements, safety standards, and applicable municipal regulations.
• Evaluate staffing levels, reporting structures, and departmental processes to ensure the division is positioned for current needs and future growth.
• Partner with the Division President on annual planning, operating priorities, production goals, departmental budgets, and pricing-related decisions.
• Collaborate with purchasing and estimating teams to support accurate scopes of work, trade alignment, cost management, and margin protection.
• Support customer service leadership by helping address recurring construction issues, warranty trends, field communication gaps, and homeowner experience concerns.
• Manage departmental budgets and make decisions that support profitability, cost control, operational efficiency, and long-term division performance.
• Strengthen the division’s trade base by developing dependable subcontractor relationships, addressing performance concerns, and ensuring trade capacity supports production goals.
• Spend consistent time in the field reviewing community conditions, construction quality, safety performance, trade execution, and customer-facing issues.

Vice President of Operations Requirements

• Bachelor’s degree in construction management, engineering, business, or a related field preferred.
• 5–10 years of production homebuilding experience with progressively senior construction or operations leadership responsibility.
• Strong residential construction background with the ability to lead through field operations while partnering effectively with purchasing, estimating, customer service, and other division departments.
• Experience overseeing multiple departments, developing leaders, and maintaining accountability for operational results in a production homebuilding environment.
• Strong knowledge of construction plans, site plans, scopes of work, specifications, scheduling, quality control, trade management, and cost management.
• Ability to analyze operational and financial information, solve complex problems, and make sound decisions under pressure.
• Proven ability to improve processes, strengthen communication, and create alignment between field teams, office-based departments, trade partners, and senior leadership.
• Strong verbal and written communication skills, including the ability to present technical, financial, and operational information clearly.
• Proficiency with Microsoft Office and construction management systems, with BuildPro experience highly preferred.
• Formal OSHA training or certification preferred.

Industry-Leading Benefits

• Competitive salary commensurate with experience and industry standards.
• Comprehensive health care plans, including medical, dental, vision, and prescription drug coverage.
• 401(k) retirement plan with generous company-matching contributions.
• Robust disability insurance programs for added financial security.
• Life insurance coverage for employees and eligible dependents.
• Generous paid time off, including vacation and company-recognized holidays.