Vice President Operations

Job Summary

The Vice President (VP) of Operations promotes high quality, patient-centered, cost-effective care through resource acquisition and team coordination. This role participates in institutional planning, policy development, and management decisions, and oversees the operational aspects of assigned departments.

Qualifications

• Master’s Degree in Business Administration or Healthcare Administration
• 2+ years experience in a hospital leadership role

Responsibilities

• Works with the Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
• Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
• Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Rollover assistance services and preferred banking partnerships.
• Tuition, student loan, certification support, dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

About the Role

HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Medical City Weatherford team where excellence creates excellence. Benefits include comprehensive medical coverage, free telemedicine services, and a variety of additional benefits.

Company Information

HCA Healthcare has expanded its influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. We are an equal opportunity employer committed to diversity and inclusion.