Vice President Of Programs

Company Description Volunteers of America Upstate New York is a nonprofit organization dedicated to restoring hope, dignity, and a sense of belonging for individuals and families facing significant challenges. Through programs in housing, education, and health, the organization promotes self-reliance and long-term stability. As a designated 501(c)(3) organization, VOA Upstate New York operates with a strong commitment to community impact and accountability. Donor contributions are tax-deductible to the fullest extent of the law, supporting vital services across the region. Team members join a mission-driven environment focused on practical support and meaningful change. Role Description The Vice President of Programs is a full-time, on-site leadership role based in New York, United States. This position oversees the design, implementation, and evaluation of programs in housing, education, and health, ensuring alignment with organizational strategy and mission. Day-to-day responsibilities include supervising program directors, monitoring performance metrics, and using data to guide improvements and resource allocation. The role manages program budgets, supports grant and contract compliance, and collaborates with executive leadership on strategic initiatives and partnerships. The Vice President of Programs also represents the organization in community and stakeholder meetings, promotes best practices in service delivery, and fosters a culture of accountability, inclusion, and continuous improvement across all program areas. Qualifications Program Management and Project Management skills to oversee multiple programs, coordinate complex initiatives, and ensure effective delivery of services.Strategic Planning and Analytical Skills to develop long-term program strategies, interpret performance data, and make informed decisions that support organizational goals.Budgeting and financial oversight skills to manage program budgets, optimize resource allocation, and maintain compliance with funding and regulatory requirements.Demonstrated leadership experience in human services or nonprofit settings, including supervising multidisciplinary teams and building collaborative relationships.Strong communication and interpersonal skills, with the ability to engage stakeholders, present program outcomes, and work effectively with diverse communities.Experience with outcome measurement, quality assurance, and continuous improvement in program environments.Bachelor’s degree in social services, public administration, nonprofit management, or a related field; advanced degree preferred.Commitment to equity, inclusion, and trauma-informed, person-centered approaches in service delivery.