Vice President of Operations

Partners with the CEO to drive organizational strategy, infrastructure, and team development in alignment with the mission, vision, and strategic plan. Manages human resources, facilities, technology, finance, and operations through trust, empathy, and high standards. Brings strong project management discipline and fosters a collaborative, supportive, and outcomes-driven team culture. Serves as a member of the leadership team and thought partner to the CEO.

This position is full-time and based in Austin, Texas.

About Texans Care for Children

Texans Care for Children is a statewide, 501(c)(3) non-profit, non-partisan, multi-issue children's advocacy organization based in Austin, Texas. We develop policy solutions, produce research, and engage Texas community leaders to educate policymakers, the media, and the public about what works to improve the well-being of Texas children and families.

Responsibilities

• Executive Leadership and Strategy:
  • Partners with the CEO to drive organization development, including analyzing and implementing priorities, partnerships, and infrastructure needs in line with the organization's strategic plan
  • Serves as a senior-level thought partner, mentor, and bridge builder for the entire organization
  • Regularly tracks the progress of the strategic plan and ensures the team is on track with goals
  • Regularly engages with the Board of Directors and senior leadership on organizational performance and opportunities
  • Responsible for the organization's team building and professional development
• People Operations and Team Leadership:
  • Responsible for day-to-day HR operations, including hiring coordination, onboarding, offboarding, employee records, benefits administration, and compliance with employment law
  • Administers the organization's performance management, including regular performance check-ins, manager support, and annual evaluations
  • Responds to staff questions and concerns; escalates complex employee relations matters to the CEO
  • Ensures compliance with organizational and departmental policies and processes
  • Manages the organization's benefits, including retirement fund, health insurance, stipends, PTO, and other benefit programs
  • Regularly analyzes compensation and benefits trends to ensure Texans Care for Children is competitive in the marketplace
  • Works closely with leadership and employees to improve work relationships, strengthen morale, and increase productivity and retention
• Organizational Operations:
  • Builds and maintains the organizational infrastructure to support the organization's mission, including staffing, facilities, technology, and systems
  • Oversees facilities management, including leases, office operations, and vendor relationships
  • Serves as the main point of contact for technology, administers cloud-based email and file system, phone system, and conferencing equipment, and coordinates with external IT vendors as needed
• Finance and Stewardship:
  • Directly supervises the Director of Finance and Administration, setting clear priorities, providing coaching, and supporting their professional growth
  • In conjunction with the CEO and Director of Finance and Administration, develops, implements, and tracks the board-approved organizational budget, including monitoring specific budgets for special events, grant fiscal requirements, and special projects
  • Leads contracts administration — drafting, reviewing, executing, and tracking vendor, partner, and program contracts
  • In conjunction with the Director of Finance and Administration, reviews audit materials, supports the audit process, and the filing of the agency's Form 990
  • Provides regular financial reports to the Board President, Treasurer, and at full Board Meetings
  • Ensures internal controls are maintained, and documents are retained per financial policies
  • Partners with the Director of Finance and Administration to manage payroll and related benefits

Requirements

• Bachelor's degree with a focus on business, finance, accounting, or other relevant fields
• Minimum of twelve years of experience in operations and related fields, with fifteen or more years preferred, including substantial experience building and managing high-performing teams
• Demonstrated experience overseeing finance, HR, and operations
• Strong knowledge of nonprofit accounting, audits, and compliance requirements
• Excellent organizational and project management skills, with the ability to manage multiple projects with initiative
• Experience working alongside people of various viewpoints and backgrounds
• Commitment to the mission of Texans Care for Children, including a passion for using public policy to improve the well-being of Texas children and families

Benefits

• Salary from $140,000+, commensurate with experience
• Hybrid, flexible work environment, designated a "Best Place to Work for Working Parents"
• Employer-paid health, dental, and vision insurance for employees and children
• Employer retirement matching contributions (up to 3%)
• Stipend programs for home phone and internet, student loan repayment, and/or self-care
• Competitive PTO Policies including:
  • Office-wide holidays (22 days per year)
  • Flexible holidays (5 days per year)
  • Vacation (18 days per year)
  • Sick leave (12 days per year)