Vice President of Medical Care

Responsibilities

• Treat a wide range of medical conditions, develop long-term, personal relationships with patients, and offer continuous support and health management advice.
• Lead by example with high-quality care service delivery during clinical care time.
• Lead clinical care strategic planning activities; develop goals, models, and initiatives aligned with quadruple aim; monitor processes (outputs) and impact (outcomes).
• Identify opportunities for clinical improvement and/or service line level; develop plans to act on those opportunities.
• Align people, services, and resources to maximize clinical quality, patient satisfaction, and efficient clinical operations.
• Aid clinical care teams through transitions; model adaptability and nimbleness among staff; champion an adaptive organizational culture that embraces change.
• Drive clinical integration across the system.
• Recruit new medical providers; partner with Talent Office to design and implement recruitment and staff development strategies that purposefully build a patient care team that is reflective of communities and special populations served.
• Mentor and develop providers to enhance their clinical care competencies, improve patient experience, meet productivity expectations, and reduce burnout.
• In collaboration with Talent Office, design and implement an effective system to evaluate, coach, and optimize medical personnel performance.
• Supervise, manage and collaborate with medical directors across our MCC sites.
• Oversee and facilitate the organization’s day to day operations of all service lines, Clinical Care Committee, the decision-making meeting that develops and reviewed clinical practice guidelines, policies and procedures.
• Manage the end-to-end credentialing and privileging process ensuring compliances with federal and state regulations, HRSA requirements and internal processes.
• Champion organization’s vision, mission, and strategic objectives to clinical workforce.
• Collaborate with executive leaders, medical leaders, and others to facilitate organizational communication, goal setting, and effective decision making.
• Center the voice of the patient in ELT decision-making process.
• Represent organization’s programs, services, and achievements accurately, positively, and professionally both internally and externally.
• Partner with policy/advocacy team, including the President & Executive Officer, to advocate for the marginalized and underserved, and to persuade policymakers to address health inequities.
• Scans the proven practices in evidence based medicine across the globe to inform our culturally affirming care practices in a constant pursuit to improve health outcomes.
• Ensure the organization meets or exceeds regulatory requirements established by The U. S. Bureau of Primary Care (BPHC) Health Resources and Human Services Administration (HRSA), Federal Tort Claims Act (FTCA), The National Committee for Quality Assurance (NCQA), Minnesota Department of Health (MDH), Minnesota Department of Human Services (DHS), The Centers for Medicare & Medicaid Services (CMS), and other licensing/accrediting agencies.
• Provide direction, coaching, and leadership for the organization’s integrated team based care models, public health programs, and social determinant of health innovations to improve the health of our communities.
• Manage a comprehensive compliance strategy aligned with our company's growth objectives and risk tolerance.
• Identify potential compliance risks and recommend proactive measures to mitigate them.
• Conduct regular assessments to identify compliance risks and vulnerabilities.

  Qualifications

  • Doctor of Medicine (MD/DO), Doctor of Nursing Practice (DNP), or Advanced Practice Professional (NP, PA, CNM).
  • 10+ years of administrative leadership experience in a multi-site health care system and/or community health center.
  • Previous experience leading positive financial results in an organization with annual operating revenue of $20 million or more.
  • Exceptional verbal and written communication skills; exceptional proofing and editing skills.
  • Experience leading and managing high functioning teams.
  • 5+ years of administrative leadership and management overseeing clinical operations, compliance, quality improvement and healthcare administration.