Vice President of Information Technology

Key Areas of Impact

• Enterprise Operating & Financial Performance
• Technology Operations, Service Delivery & Reliability
• IT Governance & Vendor Accountability
• Financial Stewardship & Technology Investment
• Organizational Alignment, Operational Excellence & Scalability
• Security, Risk & Business Continuity
• Customer & Stakeholder Experience Excellence

Experience, Education and Licensure

• High school diploma or GED required.
• Bachelor's degree in Information Technology, Business, or a related field required, or an equivalent combination of education and experience.
• Ten or more years of progressive IT leadership experience, including responsibility for technology operations, vendor management, service delivery, enterprise applications, and team leadership, required.
• Experience in a vendor-led or managed-services IT environment preferred.
• Proven ability to manage vendor ecosystems and drive accountability across external partners required.
• Experience executing enterprise technology initiatives in support of business priorities and operational objectives required.
• Proficiency in the English language in reading, writing, and verbal communication required.

Critical Skills & Attributes

• Must be able to translate organizational priorities into effective execution across technology vendors, enterprise systems, and internal technology resources.
• Must be able to operate a vendor-led IT model, holding external partners accountable for SLAs, service quality, corrective actions, and contract value.
• Must have a strong understanding of enterprise application environments, including security, workflows, reporting, integrations, and support operations across mission-critical business systems.
• Must have advanced analytical, problem-solving, and judgment skills, including the ability to prioritize, manage risk, and make cost-effective technology-investment decisions.
• Must have excellent communication skills in English, including the ability to align stakeholders and explain complex technology matters clearly.
• Must be able to exercise sound judgment, confidentiality, and discretion when handling sensitive business, financial, and security information.
• Must be able to lead decisively, resolve ambiguity, drive outcomes, and operate effectively in a low-headcount, high-leverage environment.
• Must have advanced proficiency across the Microsoft 365 ecosystem and enterprise collaboration, security, and automation tooling.
• Must be able to develop and lead a high-performing technology organization that includes internal resources and vendor partners.
• Must be able to build trusted partnerships across departments and influence outcomes through collaboration and credibility.