Vice President of Group Operations

Responsibilities

• Provide strategic leadership and executive oversight for all MRO operations, ensuring alignment with corporate objectives, business plans, and long-term growth strategies.
• Develop and execute operational strategies that achieve company goals for safety, quality, turnaround time (TAT), customer satisfaction, operational efficiency, and profitability.
• Collaborate with each business leader on the day-to-day activities of multiple MRO facilities, overseeing maintenance, repair, overhaul, and modification activities while driving consistency and operational excellence across all locations.
• P&L responsibility, including budgeting, cost control, resource allocation, capital planning, and initiatives to improve operational margins and financial performance.
• Collaborate closely with Finance, Engineering, Supply Chain, Sales, Human Resources, and other business leaders to drive cross-functional execution, strategic initiatives, and business performance.
• Drive Lean, Six Sigma, continuous improvement, and process optimization initiatives to maximize productivity, quality, efficiency, and resource utilization.
• Standardize operational processes, performance metrics, and KPIs across all facilities while monitoring results and implementing corrective actions when performance deviates from established goals.
• Ensure full compliance with FAA, EASA, AS9110, ISO, SMS, and all applicable aviation regulations, quality standards, and internal governance requirements.
• Lead the enterprise-wide Safety Management System (SMS) program, ensuring effective implementation, regulatory compliance, risk identification, hazard reporting, safety performance monitoring, and the continuous advancement of a proactive safety culture across all MRO operations.
• Champion a culture of safety, quality, accountability, and operational excellence by promoting compliance with health, safety, and environmental standards throughout the organization.
• Lead, develop, and mentor a high-performing leadership team, including operations, quality, and departmental leaders, while driving succession planning, workforce development, employee engagement, and organizational capability.
• Strengthen company culture by promoting collaboration, accountability, continuous learning, and alignment with organizational values.
• Maintain strong relationships with airlines, OEMs, leasing companies, suppliers, and other key stakeholders to ensure exceptional customer service, contract execution, and long-term partnerships.
• Ensure service delivery excellence through on-time performance, responsiveness, and proactive resolution of customer concerns, implementing corrective and preventive actions when necessary.
• Support business development activities, including customer visits, proposals, RFP responses, and successful onboarding of new programs.
• Lead change management initiatives that enable the organization to adapt to evolving customer requirements, market conditions, and business priorities.
• Assess facility capacity, infrastructure, equipment, and tooling requirements, leading capital investment projects, automation initiatives, and facility expansion efforts to support future growth.
• Develop and maintain business continuity, risk mitigation, and crisis response plans to effectively manage supply chain disruptions, labor challenges, regulatory issues, and other operational risks.
• Serve as the senior operational leader during critical incidents, ensuring effective decision-making, communication, and recovery efforts.
• Provide regular operational and financial performance updates to executive leadership, using data-driven insights to support strategic decision-making and continuous improvement.

Qualifications

• Bachelor’s degree required; advanced degree (MBA or similar) preferred
• 15+ years of progressive leadership experience in operations, preferably within aerospace or manufacturing industries
• Proven success in leading multi operations, large teams, driving operational initiatives, and managing complex processes