Vice President Multi-Site Operations, 2 Hour Learning - $200,000/year USD
Crossover · New York, NY · Yesterday
Engineering$100/hrFull-time
What You Will Be Doing
- Running scheduled on-site audits at Northeast campuses against documented benchmarks for cleanliness, HVAC function, safety systems, security, signage, landscaping, furniture condition, and tour-readiness— and converting audit results into confirmed corrective actions
- Prioritizing facility breakdowns and emergencies, coordinating contractor response, and closing work orders only after verifying completion (urgent issues
- Overseeing local contractor performance against service-level agreements, terminating vendors who consistently underdeliver, renegotiating contracts, and conducting direct accountability discussions on quality and cost control
- Establishing a weekly operational cadence with Campus Coordinators and Site Specialists so every location follows standardized procedures, not ad hoc fixes
- Managing significant campus improvement projects (HVAC system upgrades, interior updates, landscaping renovations, AV/network installations) on time and within budget, minimizing student impact
- Documenting enterprise-wide standards and AI-powered procurement workflows (leveraging ticketing platforms, IoT/predictive maintenance systems, and centralized vendor sourcing) to ensure uniform campus launch and operations
- Delivering clear weekly written summaries covering regional quality metrics, contractor performance, escalated issues, and capital expenditure tracking
What You Won’t Be Doing
- Operating remotely from a dashboard — this position demands regular on-site presence at Manhattan and 20–40% travel to regional campuses (CT, MA, PA)
- Leading greenfield campus design or owning new construction projects — capital expansion is managed by a separate team
- Defining company-wide procurement strategy independently of field realities — your standards come from physical site assessments
- Treating "tour-ready only during executive visits" as acceptable — recurring problems get root-cause analysis, not repeat tickets
- Operating in reactive crisis mode by default — the audit schedule and predictive maintenance tools exist to identify failures before they generate complaints
Basic Requirements
- Located in New York City or within commuting range, prepared to work primarily from the Manhattan campus with 20–40% regional travel
- Authorized to work in the United States without requiring visa sponsorship
- 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or educational facility operations
- Demonstrated success holding vendor-managed services accountable for quality standards, cost control, and SLA compliance across multiple sites
- Consistent written operational discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional performance summaries
- Practical experience with current operations platforms (ticketing systems, IoT/predictive maintenance tools, AI-assisted procurement or planning systems)
Nice-to-have Requirements
- Regional operations leadership in premium hospitality environments, luxury retail networks, private K–12 institutions, or healthcare systems serving demanding clientele
- Experience building or rehabilitating a regional operations framework that replaced reactive heroics with documented standards
- History of terminating underperforming vendors and developing a reliable local contractor network
- Experience directing capital improvement projects (HVAC replacements, AV/network upgrades, landscaping overhauls, interior renovations) in active, customer-facing facilities
- Background operating in an AI-driven environment where automation, dashboards, and predictive systems handle routine tasks so personnel focus on decision-making
About 2 Hour Learning
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible.
At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system. 2 Hour Learning is reprogramming learning for the AI era. Here’s How They’re Fixing It.