Vice President Mortgage Loan Production
Truliant Federal Credit Union · Winston-Salem, NC · Yesterday
FinanceFull-time
About the role
This role is a great fit for someone with 10+ years of mortgage experience, 7+ years of management experience, and a proven track record in mortgage sales and marketing. You will lead a mortgage production team that directly supports Truliant members in achieving homeownership.
Responsibilities
- Take ownership of retail mortgage loan production and lead the Mortgage Loan Originator team in driving growth, service excellence, and strong internal and external partnerships.
- Identify new opportunities, strengthen referral relationships, meet production goals, and deliver a mortgage experience that reflects Truliant's commitment to its members.
- Lead, coach, recruit, and develop Mortgage Loan Originators and mortgage sales leaders to support production goals, member service, compliance, and professional growth.
- Build and strengthen relationships with branch leaders, business partners, referral sources, Real Estate professionals, and centers of influence to grow residential lending opportunities.
- Guide the team in structuring loans, delivering quality files, navigating lending programs and policies, and maintaining clear communication from origination through closing.
- Share market insights, participate in sales and operational meetings, support mortgage training activities, promote homeownership in the community, and help the mortgage team compete successfully in the marketplace.
Requirements
- 10+ years of previous mortgage experience.
- 7+ years of management experience, including at least 3 years in a senior management role.
- Demonstrated experience in mortgage sales and marketing, including prospecting, generating leads, closing business, and consistently meeting or exceeding production goals.
Skills
- Leading a mortgage sales team to achieve goals, develop talent, model core values, and inspire strong performance.
- Applying strong knowledge of first and second mortgage real estate lending, including loan origination, processing, underwriting, closing procedures, secondary market concepts, and regulatory compliance.
- Building and maintaining referral relationships with Real Estate professionals, internal business partners, and other centers of influence.
- Analyzing complex financial information and helping provide appropriate financial alternatives for members.
- Using mortgage technology, Microsoft applications, databases, and digital tools to access rate, credit, loan status, and communication information.
- Organizing priorities, managing competing needs, focusing on critical issues, and completing work with minimal supervision.
- Communicating clearly and professionally in English, both verbally and in writing, while delivering excellent service to members and business partners.
Qualifications
- Must meet requirements to be bonded.
- A bachelor’s degree in Business or Finance, or related experience with loan processing or financial services.
- A well-established, verifiable referral network that includes Real Estate professionals and other centers of influence.
- Broad knowledge of residential lending products, insurance products, underwriting guidelines, and how loans are structured to protect loan-to-value and member outcomes.
- Experience strengthening referral partnerships across branch networks, credit union business lines, and community relationships.
- A leadership style that blends sales discipline, coaching, accountability, and a strong commitment to service.