Vice President, Media Operations

Responsibilities

• Help build and continue to optimize the paid media financial process to further streamline and deliver operational excellence to agency teams and the client.
• Participate as an active leader in developing a framework and building a bespoke media operations team in support of client operational excellence.
• Serve as a key partner in overseeing the management of delivery according to the SOW, including contracted guarantees.
• Track key operations-led activities, anticipate challenges, and raise appropriate flags to ensure timely execution of deliverables.
• Drive process adoption and optimization while maintaining integrity in a high-urgency, outcomes-oriented environment.
• Ensure accuracy of data pulls from various systems (e.g., MediaOcean/Prisma, Guidelines Planning).
• Maintain Standard Operating Procedures to identify problems and recommend process efficiency improvements in alignment with SOX requirements.
• Create training materials to document processes and instill best practices across teams.
• Manage budgets and partner with media finance on billing and financial compliance.
• Build media budget forecasting and actualization processes, and partner with media finance on billing to ensure all reconciliations are completed according to client needs.
• Provide guidance and consultancy across budget hygiene from planning through billing handoff, working closely with key stakeholders including Media Strategy & Activation, Media Finance, and Corporate Accounting.
• Partner with Media Finance to establish an authorization process aligned with client needs.
• Prepare budget management and actualization reports drawing from Guidelines Planning and MediaOcean/Prisma.
• Work with internal stakeholders to resolve discrepancies prior to monthly billing.
• Analyze and explain variances.
• Prepare ad-hoc reports for internal and external clients.
• Manage the monthly budgeting process and coordinate resolution of forecast and billing-related issues.
• Manage the client reconciliation process as it relates to timely review and adjustments for credits and debits.
• Identify and communicate organizational or business challenges, working to deliver on the needs of the broader agency team and client as they pertain to media operations.
• Offer administrative support, training, and troubleshooting for the Guidelines Planning platform.
• Ensure team and personal deliverables are met on time; steward workflow and project management.

Qualifications

• University degree or college diploma, or equivalent work experience; preferred background in Marketing, Business Administration, Finance, Accounting, or Communications/Advertising.
• 10+ years of overall industry experience with 7+ years in media operations.
• Strong financial acumen within the media space.
• Comfortable working with and organizing large data sets.
• Prominent capabilities leading projects from conception to implementation.
• Demonstrated ability to manage concurrent projects.
• Excellent leadership skills with the ability to inspire and interact with all levels of staff.
• Effective presenter with strong interpersonal and communication skills.
• Organized, detail-oriented, and focused on accuracy with strong time management.
• Superior critical thinking and problem-solving abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).