Vice President Key Accounts, North America

New Sales Generation

Drive the acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.

Account Management

Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.

Customer Success

Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.

Executive Selling

Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.

Cross-Functional Partnership

Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.

Qualifications

• Minimum of 10 years of progressive experience in executive sales roles.
• Proven track record of success in executive-level selling and leading high-performing sales teams.
• Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.
• Has led or participated in defining an innovative GTM motion (not just operating an established one).
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
• Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.
• Able to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Bachelor's degree in Business, Sales, or a related field (MBA preferred).
• Proven success in leading sales teams and driving revenue growth.

Skills

Thoughtfully integrate AI into work to deliver exceptional results while maintaining human judgment and creativity.

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• Volunteer Days to give back.
• Learning and Development stipend.
• Company wide Summer & Winter breaks.
• Year-round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self contribution.

Pay

The Base Salary Range For This Role Is $300,000 : All HUB locations

Schedule

Hybrid schedule with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Hub locations include: Austin, TX; New York City, NY; San Francisco, CA; Washington, DC metro area; London, UK; and Amsterdam, NL.