Vice President, IT Business Applications

Key Responsibilities

• Own the enterprise application strategy and roadmap, ensuring alignment with Armada’s short- and long-term business objectives
• Translate corporate and functional strategies into executable application initiatives with clear outcomes and ROI
• Champion modular, scalable application architectures and modernization approaches
• Serve as a trusted advisor to business leaders across Operations, Finance, HR, Commercial, and Shared Services
• Drive outcomes-focused delivery, ensuring initiatives deliver measurable value, not just technical completion
• Provide executive leadership and direction to application portfolio management in partnership with the PMO
• Ensure consistent prioritization, funding alignment, and capacity planning across projects, enhancements, and support
• Oversee business case development, benefits realization, and post-implementation value tracking
• Establish the delivery operating model, governance cadence, and decision rights across business and IT initiatives
• Define and enforce standards for program/project management (intake, scoping, planning, RAID, stage gates, and closeout)
• Own integrated portfolio reporting (schedule, budget, risks, dependencies, benefits) and deliver executive-ready dashboards and narratives for steering committees
• Establish capacity and resource management practices across PMs, BAs, product/application teams, and vendors
• Standardize toolsets and ways of working to improve performance
• Accountable for application reliability, performance, security posture, and vendor risk across the portfolio
• Ensure effective lifecycle management for all applications (projects, enhancements, support, and sunsetting)
• Act as the senior escalation point for critical application issues and business-impacting incidents
• Proactively identify opportunities to improve productivity and business outcomes through process automation and optimization, RPA, AI, and emerging technologies
• Partner with Architecture, Infrastructure, Security, and Integration teams to ensure cohesive solutions
• Lead and develop Directors, Managers, and senior application leaders
• Drive talent development, succession planning, and modern skill adoption across the team
• Own strategic vendor relationships and system integrators across the application ecosystem
• Guide sourcing decisions and manage total cost of ownership
• Direct leadership of Directors and Managers responsible for: Shared Service Applications (ERP, JDE, UKG), Operations (WMS, TMS, IMS), Commercial (Salesforce), Business Analysis / BRM capabilities, PMO Oversight of third-party and managed service partners supporting application delivery and operations

Qualifications

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field (Master’s preferred)
• 12+ years of progressive IT leadership experience supporting enterprise business applications
• Demonstrated success leading large-scale application portfolios in complex, operationally intensive environments
• Strong background in ERP and supply chain systems (e.g., WMS, TMS, Finance, HR)

Core Competencies

• Executive-level business and IT leadership credibility
• Strong financial acumen and investment governance experience
• Deep understanding of the full application lifecycle (strategy, delivery, support, retirement)
• Proven ability to lead transformation while maintaining operational stability
• Excellent communication skills with both technical and non-technical audiences

Success Measures

• Business satisfaction and partnership effectiveness
• Delivery of measurable business value and ROI from application investments
• Application stability, performance, and risk posture
• Team engagement, capability maturity, and leadership depth
• Alignment of application strategy to Armada’s evolving business needs