Vice President, Human Resources Operations (Chicago / Hybrid)

About the Role

The Vice President, Human Resources Operations directs all aspects of Feeding America’s Human Resources Operations, including benefits design and administration, HRIS and payroll, policy development and administration, employee engagement, employee relations, recruiting and onboarding/offboarding, office management, and safety/compliance. This role serves as the on-the-ground HR team lead, ensuring the full spectrum of the HR lifecycle is operationalized in support of the organization’s Employee Value Proposition. The position also leads risk mitigation and regulatory and legal compliance with respect to HR policies, practices, and programs.

Responsibilities

• Oversees benefits development and administration (medical, dental, vision, life, disability, retirement), open enrollment, employee communications, and broker/carrier relationships.
• Ensures benefit plans and offerings support work-life balance for staff and balance market competitiveness with sustainable cost.
• Ensures compliance with applicable benefits and leave regulations (e.g., ERISA, COBRA, HIPAA, ACA, FMLA, state leave programs) and maintains accurate plan documentation.
• Oversees employee relations processes and practices that ensure an open, supportive, and fair environment.
• Manages employee relations escalations, investigations, documentation standards, and risk mitigation.
• Serves as an HR Partner for assigned departments, providing consultation and guidance across the full spectrum of human resources processes, programs, and issues.
• Designs, updates, and socializes HR policies and SOPs that are fair and consistent, promoting an environment where all employees can thrive.
• Directs full-cycle talent acquisition, including workforce planning, recruiting operations, vendor/agency management, selection processes, and onboarding.
• Oversees end-to-end payroll operations, ensuring accurate and timely processing across multi-state locations.
• Manages payroll tax filing, audits, vendor relationships, and payroll system integrations.
• Oversees the HRIS roadmap and administration, including configuration, integrations, data governance, reporting, and user training.
• Leads safety and compliance programs (OSHA, incident reporting, workers’ compensation, safety training, audits, corrective actions).
• Responsible for office management, including safety and office protocols for both the DC and Chicago offices.

Qualifications

• 8-10 years of progressive human resources leadership experience with a balance between specialization and HR generalist work.
• Demonstrated experience designing and administering benefit systems, including leading RFPs, vendor management, benchmarking, and employee communication.
• Deep experience in all aspects of employee relations, including leadership coaching, team effectiveness, issues resolution, risk mitigation, and legal compliance.
• Demonstrated experience implementing HRIS/Payroll systems that meet regulatory standards and include risk management mitigation best practices.
• Experience developing and implementing talent acquisition and employee engagement strategies.
• Experience providing direct human resources support to senior leaders, including employee relations and HR solutions implementation.

Leadership Competencies

• Fosters an Enterprise Mindset
• Fosters an Open and Supportive Environment
• Leads with Accountability
• Collaborates Internally and Externally
• Focuses on People and Teams
• Manages Organization and Business Complexity
• Communicates with Impact and Influence

Pay

Salary Range: $195,084 – $218,035, based on experience.

Schedule

This position is based out of Feeding America’s Chicago office. Employees can be in the office an average of 2 days a week (when not traveling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during each calendar year, which can be combined with PTO and/or holidays.

Benefits

Feeding America maintains transparent salary ranges and clearly defined practices for salary progression. Employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. The organization also offers a flexible work environment and a commitment to diversity, equity, and inclusion.