Vice President, HR Technology and People Operations

About the role

The Vice President of HR Technology & People Operations is a strategic leader who will be responsible for developing and executing a comprehensive global people operations strategy while optimizing HR technology systems. Reporting to the Chief People Officer, this role will oversee global HR shared services, and all technology for the global HR group. A critical part of this role is leading the buildout of the HR Global Shared Service Centers (GSSC) ensuring operational excellence, efficiency, and scalability. This leader will drive a high-performing talent function that attracts, engages, and retains top talent while leveraging HR technology to streamline processes and enhance decision-making, ensuring scalable processes are developed and implemented worldwide. For the HR Technology component of the role, the successful candidate will define and execute the enterprise HR technology strategy for our global HR team. This role is responsible for shaping an integrated, AI-enabled HR technology ecosystem that simplifies how HR delivers value, enhances the employee experience, and enables data-driven decision making.

Responsibilities

• Lead the strategy deployment of a global people operations and HR technology group
• Lead the strategic planning, setup, and operationalization of new GSSC, supporting global HR, and other business functions
• Stabilize and enhance current GSSC operations to better support the HR community, pulling more HR and COE tasks into the GSSC allowing for more strategic business partnering from the HR community
• Identify and secure a location for a new center that aligns with cost-saving objectives, talent availability, and business scalability
• Develop talent strategies to attract, train, and retain skilled professionals for the GSSC, ensuring operational continuity and efficiency
• Collaborate with legal, finance, and HR teams to ensure compliance with local labor laws and best HR practices
• Drive process automation, standardization, and continuous improvement initiatives within the GSSC
• Oversee global immigration via the GSSC
• Oversee the HR technology strategy, ensuring HR platforms support global business needs and enable data-driven decision-making
• Drive the integration of HR tools with the company’s HRIS to enhance people-related analytics, reporting, and efficiency
• Ensure HR systems comply with global data privacy and security standards
• Leverage automation and AI-based recruitment technologies to streamline hiring processes and improve candidate experience
• Partner with IT and HR teams to continuously assess and improve HR technology infrastructure, including the addition of AI related resources to streamline workflows for the HR community and the business as a whole
• Develop talent dashboards and metrics as needed