Vice President - Commercial Transformation

ESSENTIAL RESPONSIBILITIES

• Establish a commercial operating model and governance
• Act as the "right hand" to the COO in translating growth strategy into daily commercial field operations
• Define a scalable commercial operating model across regions/branches/business units
• Build a repeatable commercial integration model that allows the company to absorb future acquisitions with minimal friction
• Build Commercial Playbook and ensure commercial transformation becomes real in the field through consistent pricing discipline, stronger sales execution, scalable commercial capabilities, and repeatable commercial operating rhythms
• Launch through pilot groups (lighthouses) and build best in class commercial performance and continue cascading across organization with end goal to roll out and scale proven commercial playbook across entire organization in a wave based model
• Field Engagement in Customer Growth: spend significant time on-site (50–75% travel) conducting ride-alongs and branch audits to identify adoption barriers. Reinforce adoption through practical coaching in the field on what good looks like
• Partner with Pricing/Finance/Operations to strengthen: quote-to-cash processes, margin guardrails and approval thresholds, standard terms, scope clarity, and risk controls
• Drive post-mortems on margin erosion and create corrective actions
• Sales Performance Management & Manager Effectiveness: build a performance framework, equip frontline leaders with coaching routines and inspection points, create consistency in hiring profiles, onboarding paths, and time-to-productivity expectations
• Commercial Enablement and Change Management: build enablement programs that stick, onboarding, BU site assessment, manager coaching, sales skills training, lead a structured change plan, communications, field pilots, champions network, reinforcement
• Ensure transformation is practical for a field-based organization: simple, repeatable, measurable
• Partner with Ops/Delivery to ensure sales promises match execution capacity and customer outcomes
• Collaborate with HR on role clarity, incentives, training, and leadership development
• Consultant Liaison: manage the transition from consultant-led design to internal-led execution, ensuring no loss of momentum once the external advisors exit

MINIMUM AND/OR PREFERRED QUALIFICATIONS

• Education: Bachelor’s degree preferred; MBA a plus
• Experience: 15+ years in leadership roles in decentralized roll-up environments, 3+ years in a top-tier management consulting firm (McKinsey, BCG, Bain) or equivalent PE operating role, proven track record building and deploying a commercial operating system at scale (not just designing it)
• Operational Background: Prior experience in HVAC, facility services, or decentralized "roll-up" environments is highly preferred
• Leadership Style: A "get it done" mentality; comfortable navigating a boardroom one day and a mechanical room the next, strong cross-functional leader with credibility across Sales, Finance, Ops, and Marketing
• Data-driven, systems thinker; strong comfort with CRM, dashboards, and performance metrics, Exceptional change leadership: can drive standardization while respecting local realities