Vice President, Client Processing Manager

About the role

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization's commitment to operational excellence. This role is pivotal in supporting BNY's strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise. The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.

Responsibilities

• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
• Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
• Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.
• Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.
• Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.

Requirements

• Bachelor's degree in Business, Finance, or related field required.
• Advanced degree or professional certifications in finance or business administration preferred.
• Typically 5-8 years of experience.
• Prior subject matter expert, team lead, leadership experience highly preferred.
• Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred.
• Strong analytical and problem-solving abilities to manage complex transaction processes.
• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• Prior loan operations experience in a financial service setting preferred.

Qualifications

Detail oriented. Ability to self-manage, prioritize, and execute workload. Familiarity with technical applications to include, but not limited to, Microsoft Office applications.

Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in transaction processing systems.
• Experience in brokerage processing.
• Familiarity with technical applications.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Pay

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Schedule

Details of the schedule will be provided if an employee receives an offer of employment.